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Lay Theme Forum

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  3. Woo Commerce Payments - Gridder disappears

Woo Commerce Payments - Gridder disappears

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  • A Offline
    A Offline
    Agnes3000
    wrote on Jul 28, 2021, 11:31 AM last edited by
    #1

    Dearest Richard,

    I hope all is well.

    Following up on our last conversation, unfortunately Woo Commerce Payments are still not working after one month and every time I update the plugins in the Dashboard, the Gridder disappears. So I can't continue working on the website at all.

    I understand that you are facing new challenges with Woo C., but I would love to know when you think this bug will be resolved?

    I am very much looking forward hearing from you,
    Thanks,
    Agnès

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    1
    • A Offline
      A Offline
      Agnes3000
      wrote on Aug 3, 2021, 9:45 AM last edited by
      #2

      Hi Richard, Armin,

      would you mind to answer my question, so I can make a final decisions on how to move on.

      Thanks
      Agnès

      1 Reply Last reply
      0
      • N Offline
        N Offline
        narrow
        wrote on Aug 5, 2021, 4:37 AM last edited by
        #3

        Hi, I am having the same problem. I have activated Woo Commerce payments and the Lay theme gridder has disappeared from both 'projects' and 'pages', meaning you can no longer edit/access content. What can be done here? Thanks!

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        0
        • R Offline
          R Offline
          Richard
          Global Moderator
          wrote on Aug 25, 2021, 5:22 AM last edited by Richard Aug 25, 2021, 1:25 AM
          #4

          Dear @Agnes3000 @narrow

          I have set up Woocommerce Payments and the Gridder is still working fine.

          • What payment methods do you have set up?
          • What plugin are you using for the payments?

          Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
>

          Any custom CSS or JS that may interfere is temporarily removed.
>

          Any third-party plugins are de-activated to see if this resolves the issue.
>

          Please refer to the Shop page also:
          https://laytheme.com/shop.html#introduction

          Relating to PayPal issues:

          http://laythemeforum.com:4567/topic/6983/fatal-error-after-update-woocommerce-paypal-payments/3


          Best wishes 🏖
          Richard
          A 1 Reply Last reply Sep 1, 2021, 2:34 PM
          0
          • 1 Offline
            1 Offline
            139050804
            wrote on Aug 26, 2021, 4:11 PM last edited by 139050804 Aug 26, 2021, 12:13 PM
            #5

            We have the same issue on a test site running the bare minimum. Wordpress (5.8) and Lay Theme (3.8.5) are up-to-date, no custom CSS or JS.

            As soon as the WooCommerce Payments plugin is activated (version 2.9.0), the gridder disappears.

            Here is the output from the console (could it be a react conflict?):
            Uncaught Error: Invalid hook call. Hooks can only be called inside of the body of a function component. This could happen for one of the following reasons:
            1. You might have mismatching versions of React and the renderer (such as React DOM)
            2. You might be breaking the Rules of Hooks
            3. You might have more than one copy of React in the same app
            See https://reactjs.org/link/invalid-hook-call for tips about how to debug and fix this problem.

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            • R Offline
              R Offline
              Richard
              Global Moderator
              wrote on Aug 30, 2021, 12:24 AM last edited by
              #6

              Dear @139050804

              I am unable to recreate the problem.
              Please send a link to your test site if possible. 🔍

              I have Payment enabled without issue:
              Screen Shot 2021-08-30 at 12.19.54 PM.png
              Screen Shot 2021-08-30 at 12.20.20 PM.png

              Have also sent you a message 🌝


              Best Wishes
              Richard
              1 Reply Last reply
              0
              • R Offline
                R Offline
                Richard
                Global Moderator
                wrote on Aug 31, 2021, 10:58 PM last edited by Richard Aug 31, 2021, 6:58 PM
                #7

                @139050804

                http://laythemeforum.com:4567/topic/6983/fatal-error-after-update-woocommerce-paypal-payments/3

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                0
                • R Richard
                  Aug 25, 2021, 5:22 AM

                  Dear @Agnes3000 @narrow

                  I have set up Woocommerce Payments and the Gridder is still working fine.

                  • What payment methods do you have set up?
                  • What plugin are you using for the payments?

                  Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
>

                  Any custom CSS or JS that may interfere is temporarily removed.
>

                  Any third-party plugins are de-activated to see if this resolves the issue.
>

                  Please refer to the Shop page also:
                  https://laytheme.com/shop.html#introduction

                  Relating to PayPal issues:

                  http://laythemeforum.com:4567/topic/6983/fatal-error-after-update-woocommerce-paypal-payments/3


                  Best wishes 🏖
                  Richard
                  A Offline
                  A Offline
                  Agnes3000
                  wrote on Sep 1, 2021, 2:34 PM last edited by Agnes3000 Sep 1, 2021, 10:34 AM
                  #8

                  @Richard Hi Richard,
                  thanks for your continued support. I've done all of that and the gridder is still gone. Would you be so kind to fix the issue again for me?
                  Thanks a lot, Agnès

                  1 Reply Last reply
                  0
                  • R Offline
                    R Offline
                    Richard
                    Global Moderator
                    wrote on Sep 2, 2021, 1:56 AM last edited by
                    #9

                    Dear @Agnes3000

                    Have sent you a message via Chats ✨


                    Talk soon & best wishes
                    Richard
                    1 Reply Last reply
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                    I also code custom websites or custom Lay features.
                    💿 Email me here: 💿
                    info@laytheme.com

                    Before you post:
                    1. When using a WordPress Cache plugin, disable it or clear your cache.
                    2. Update Lay Theme and all Lay Theme Addons
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