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  3. Weird text when woocommerce plugin is active

Weird text when woocommerce plugin is active

Scheduled Pinned Locked Moved Shop / WooCommerce
lay themewoocomm
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  • A Offline
    A Offline
    alexandrot
    wrote on last edited by
    #1

    Hi all,
    I have a super strange situation.

    I updated wordpress, laytheme and all the plugins to the latest version.
    When Woocommerce plugin is active a weird text appear on the mobile version of my website (on the desktop version there is an empty block instead of the strange text).

    Here some example:
    https://www.cripta747.it/category/2017/
    https://www.cripta747.it/cripta747-studio-programme-2019-june-braida-galloway-marques/

    If i deactivate woocommerce plugin the problem disappear...

    Any suggestion?

    Thanks in advance for your help!

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    0
    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @alexandrot

      Before Proceeding

      Wordpress, Woocommerce, Lay Theme & Laytheme's Addons are all up to date ?

      Any custom CSS or JS that may interfere is temporarily removed.

      Any third-party plugins are de-activated to see if this resolves the issue.
 ( Woocommerce can be installed )

      Similar threads:

      http://laythemeforum.com:4567/topic/6748/about-page-sample-text-since-shop-installed/3

      http://laythemeforum.com:4567/topic/6739/preventing-front-page-from-loading/7

      Screen Shot 2021-08-30 at 11.30.58 AM.png


      Talk soon & Best wishes šŸŒ
      Richard

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      • A Offline
        A Offline
        alexandrot
        wrote on last edited by alexandrot
        #3

        Ciao Richard!

        thanks for your reply.

        yes, all is updated.

        I think it's a similar problem of this thread...
        http://laythemeforum.com:4567/topic/6721/sample-page-text-overlaying-home-page/14

        ...and probably there is a bug on the theme.

        If i use the code

        #lay-woocommerce{
        display: none!important;
        }
        

        the problem disappear, but the product page become empty.

        Let me know if you can work on this.

        Un abbraccio
        a

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        • RichardR Offline
          RichardR Offline
          Richard
          Global Moderator
          wrote on last edited by
          #4

          Dear @alexandrot

          At the end of the Thread Armin says:

          "If you update lay theme now, you can then remove the text in /wp-admin/ in "pages" when editing the page where the example text pops up"

          "Today I'm releasing an update that lets you remove the text when you edit the page."


          Best wishes
          Richard
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          • A Offline
            A Offline
            alexandrot
            wrote on last edited by alexandrot
            #5

            Ciao Richard,

            thanks for your reply.

            "If you update lay theme now, you can then remove the text in /wp-admin/ in "pages" when editing the page where the example text pops up"
            
            "Today I'm releasing an update that lets you remove the text when you edit the page."
            

            I read that part but it seems don't work in my case.

            The error appear in some of my "categories" and in some of my "projects", it seems that in the pages i don't have the problem.

            This is what i see in wp-admin categories (desktop version)
            alt text

            This is what i see in wp-admin categories (mobile version)
            alt text

            This is what i see in wp-admin projects (desktop version)
            alt text

            This is what i see in wp-admin projects (mobile version)
            alt text

            If I understand well i must see the weird text somewhere in the gridder, but I don't see in the gridder that text, i see it only in the online pages.

            In the online desktop version of my website i see an empty space instead of the weird text in the top of the page (in the picture you see the same category that i show you above)
            alt text

            In the online mobile version of my website i see the weird text in the top of the page (in the picture you see the same category that i show you above)
            alt text

            I hope all is clear now, sorry for my english....
            : )

            Thanks in advance for your help.
            a

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            • RichardR Offline
              RichardR Offline
              Richard
              Global Moderator
              wrote on last edited by
              #6

              Dear @alexandrot

              I see that you have a number of Third-party plugins installed. Along with Code.

              Any custom CSS or JS that may interfere is temporarily removed.

              Any third-party plugins are de-activated to see if this resolves the issue.
 ( Woocommerce can be installed )

              Please set up Lay Theme - Woocommerce in a Vanilla environment, testing without:

              • Jetpack ( https://laytheme.com/shop.html states that Jetpack is still not tested with Lay Theme - Jetpack is know to cause a number of issues )
              • responsive accordion
              • suppamenu lite
              • seedprod
              • etc

              Also i see at the top you have a plugins that "duplicate's post" thats suspect šŸ”


              Talk soon šŸŒ
              Richard
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              • A Offline
                A Offline
                alexandrot
                wrote on last edited by alexandrot
                #7

                Ciao Richard,

                thanks for your message.

                As you suggested, I tried to deactivate all the plugins (please, see the picture below)

                alt text

                but unfortunately the weird text is still there.

                Then I tried to deactivate also woocommerce plugin and the weird text disappear...

                I'm quite sure that the problem is in the woocommerce - laytheme "relationship"
                : )

                Any suggestion?

                Thanks for your support
                a

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                • RichardR Offline
                  RichardR Offline
                  Richard
                  Global Moderator
                  wrote on last edited by
                  #8

                  Dear A

                  @alexandrot

                  Have sent you a message via 'Chats' ✨

                  There has been heavy use of Third-party plugins with your site, a fresh install of Lay Theme may be necessary.


                  Talk soon šŸŒž
                  Richard
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                  • A Offline
                    A Offline
                    alexandrot
                    wrote on last edited by
                    #9

                    Ciao Richard,
                    sorry for the late reply.
                    I just wrote you in the chat, thanks!

                    Kind regards

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                    • RichardR Offline
                      RichardR Offline
                      Richard
                      Global Moderator
                      wrote on last edited by
                      #10

                      Dear @alexandrot

                      After reviewing your website, im sorry but unfortunately I cannot help. You have a large number of third-party plugins installed along with heavy Custom CSS HTML and JS coding. Installed plugins that are de-activated may still affect the normal workings of Lay theme - Woocommerce connection. Due to such heavy customisation i cannot de-bug everything and find out what the problem is, this is up to you. It could be that past installed plugins have left their mark and are causing the issue. once again sorry about this Alexandrot.

                      Becuase your website is already so heavily built up, i wouldnt expect to try any fresh re-install. An option would be to use jQuery to isolate the problem <p> paragraph elements within the problem woo-commerce container and then "display:none"

                      Woocommerce Lay Theme integration was not meant for such customisation. The work around will need to come from you, I hope that future updates of Lay Theme may remedy this problem anyway. šŸŒ


                      Sincerely
                      Richard
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                      I also code custom websites or custom Lay features.
                      šŸ’æ Email me here: šŸ’æ
                      info@laytheme.com

                      Before you post:
                      1. When using a WordPress Cache plugin, disable it or clear your cache.
                      2. Update Lay Theme and all Lay Theme Addons
                      3. Disable all Plugins
                      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                      This often solves issues you might run into

                      When you post:
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                      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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