Mobile background video not playing (iOS, Safari & Chrome)
The mobile video background (.mp4 file, <5 MB) is not playing on mobile. It works in the preview (when changing the settings in WordPress), but not on the live webpage.
Background Video on the mobile Layout is working for me (Safari, Chrome). Has something since changed? please clear your cache or use an incognito window for testing to be sure 🔍
Before you post
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it