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  3. ::NEED HELP:: why is my website with a viewport of 768px not visible?

::NEED HELP:: why is my website with a viewport of 768px not visible?

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  • D Offline
    D Offline
    dominik
    wrote on last edited by dominik
    #1

    www.dominikbubel.de

    PS. the edits in the backend should be correct.

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @dominik

      You have a custom phone layout no? This phone layout is activated when the browser is 768px or less. (phone breakpoint)
      Screen Shot 2021-09-21 at 10.44.56 AM.png

      Are you able to take screenshots of your Mobile layout πŸ”

      You have many hierarchies of <div> element, do you know why this is? <div>'s within <div's> within <div's> :
      Screen Shot 2021-09-21 at 10.42.33 AM.png

      Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

      Any custom CSS or JS that may interfere is temporarily removed.

      Any third-party plugins are de-activated to see if this resolves the issue.

      Could you also take a screenshot of your plugins? πŸ”

      Just need a some more information Dominik as to whats going on within the back-end 🌝


      Talk soon & have a wonderful day
      Richard
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      • D Offline
        D Offline
        dominik
        wrote on last edited by dominik
        #3

        Hi Richard,

        here are some screenshot of my wordpress backend.
        all plugins are up to date but not active and. also all updates are installed and i also donΒ΄t understand all the div tags. :)

        Bildschirmfoto 2021-09-21 um 15.56.03.png Bildschirmfoto 2021-09-21 um 15.55.29.png

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        • D Offline
          D Offline
          dominik
          wrote on last edited by
          #4

          problem solved :)

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          • RichardR Offline
            RichardR Offline
            Richard
            Global Moderator
            wrote on last edited by Richard
            #5

            Great to hear @dominik , best wishes and have a great day! 🌝

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            I also code custom websites or custom Lay features.
            πŸ’Ώ Email me here: πŸ’Ώ
            info@laytheme.com

            Before you post:
            1. When using a WordPress Cache plugin, disable it or clear your cache.
            2. Update Lay Theme and all Lay Theme Addons
            3. Disable all Plugins
            4. Go to Lay Options β†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

            This often solves issues you might run into

            When you post:
            1. Post a link to where the problem is
            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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