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  3. Double text bug

Double text bug

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  • A Offline
    A Offline
    arctictsyle
    wrote on last edited by
    #1

    When editing/changing any text, the text will be automatically doubled. Changing text again, trippled, … . Very anoying. Any idea how to stop that?

    https://www.ikkg.art/markuskarstiess/
    Firefox

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @arctictsyle

      Are you able to provide more information about your setup? screenshots of your Wordpress back-end also help πŸ”

      What Language plugin do you use?

      Discussion about Lay Theme & multi language can be read here:

      https://laytheme.com/documentation.html#multilanguage

      Could you also make sure of the following while debugging:

      Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

      Any custom CSS or JS that may interfere is temporarily removed.

      Any third-party plugins are de-activated to see if this resolves the issue. ( Still need to see about the language plugin)


      Talk soon @arctictsyle & have a wonderful day 🌝
      Richard
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      • G Offline
        G Offline
        Giacobbe
        wrote on last edited by
        #3

        Hello,

        I would like to ask you about a problem that I have been having with my website. When I want to edit or change a text, the text will be automatically doubled or tippled. Everything is up to a date and here is the website I am referring to.

        https://spaceofspace.cz/en/

        Thank you for your help.

        I use Safari as the default website browser.

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        • RichardR Offline
          RichardR Offline
          Richard
          Global Moderator
          wrote on last edited by
          #4

          Dear @Giacobbe

          This could be due to a Language plugin. What third-party plugins are you using?

          Here is good reference to Lay Theme and multilanguage:

          https://laytheme.com/documentation.html#multilanguage


          Best wishes and have a wonderful day πŸ–
          Richard
          G 1 Reply Last reply
          0
          • G Offline
            G Offline
            Giacobbe
            wrote on last edited by
            #5

            Hello Richard,

            Thank you for your response. We do indeed use the recommended qTranslate-XT plugin. Would you have an idea what would help to fix this bug? We have not been able to update our website for over a month now.

            Thank you very much.

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            • T Offline
              T Offline
              thomasmaier
              wrote on last edited by
              #6

              I have the same issue with a website and the bug appeared at one point. The only workaround which is not great is to copy the text in the textfield and then delete the textfield and create a new one and paste the text back into this textfield. Click "update" and it's not doubled. As soon as you edit an existing textfield this bug appears. You can only edit text by creating new textfields,

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              • RichardR Richard

                Dear @Giacobbe

                This could be due to a Language plugin. What third-party plugins are you using?

                Here is good reference to Lay Theme and multilanguage:

                https://laytheme.com/documentation.html#multilanguage


                Best wishes and have a wonderful day πŸ–
                Richard
                G Offline
                G Offline
                Giacobbe
                wrote on last edited by
                #7

                @Richard

                Good morning Richard,

                As I have not been able to resolve my problem with the double text the way you suggested, I would like to kindly ask you if there perhaps isn't any any other way how to sort this out? We did pay a licence for the Laytheme and currently I can not use the website (edit or add any new texts) in a way I would like to. This has been going on for over a month now.

                Thank you.

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                • RichardR Offline
                  RichardR Offline
                  Richard
                  Global Moderator
                  wrote on last edited by Richard
                  #8

                  Dear @Giacobbe , best wishes 🌻

                  Could you please send me your Login details via 'Chats' so i can better investigate the Bug occuring πŸ”However i cannot guarantee success. On the Multi-language section of the documentation is written:

                  We used to recommend qTranslate-XT, but now we tend to recommend Polylang because it tends to work better and is more wide-spread and has better support and is still updated regularly.

                  Lay Theme cannot be responsible for qTranslate-XT incompatibility moving forwards.

                  (Note: do not disclose your login info on this thread)


                  Have a great day & talk soon 🌝
                  Richard
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                  I also code custom websites or custom Lay features.
                  πŸ’Ώ Email me here: πŸ’Ώ
                  info@laytheme.com

                  Before you post:
                  1. When using a WordPress Cache plugin, disable it or clear your cache.
                  2. Update Lay Theme and all Lay Theme Addons
                  3. Disable all Plugins
                  4. Go to Lay Options β†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                  This often solves issues you might run into

                  When you post:
                  1. Post a link to where the problem is
                  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                  Online Users
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