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  3. Links on text not working

Links on text not working

Scheduled Pinned Locked Moved Bug Reports
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  • V Offline
    V Offline
    vakira
    wrote on last edited by
    #1

    The long text links on this page are not working, but the rest do.

    The text has already been deleted, typed and linked again.

    I've inspected the code generated and everything appears to be fine. See the video, or replicate the problem at https://www.martahdez.com/about/ on the “RECOGNITIONS & AWARDS” links.

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @vakira

      Yes i see the links not working:
      Screen Shot 2021-10-08 at 12.49.49 PM.png

      As some first steps of debugging could you please make sure:

      Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

      Any custom CSS or JS that may interfere is temporarily removed.

      Any third-party plugins are de-activated to see if this resolves the issue.

      How was the text and link added into the Gridder? Copy and pasted or typed?

      Screenshots of whats happening on your wordpress side are always helpful as well 🔍


      Talk soon Vakira & have a wonderful weekend 🌝
      Richard
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      • V Offline
        V Offline
        vakira
        wrote on last edited by
        #3

        thanks for your quick reply richard.

        turns out some metadata was added to the link by pasting it from figma.

        problem solved. thanks for the help :-)

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        • RichardR Offline
          RichardR Offline
          Richard
          Global Moderator
          wrote on last edited by
          #4

          No worries @vakira glad to hear everything is working again 🌝


          Best wishes
          Richard
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          I also code custom websites or custom Lay features.
          💿 Email me here: 💿
          info@laytheme.com

          Before you post:
          1. When using a WordPress Cache plugin, disable it or clear your cache.
          2. Update Lay Theme and all Lay Theme Addons
          3. Disable all Plugins
          4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

          This often solves issues you might run into

          When you post:
          1. Post a link to where the problem is
          2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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