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  3. Unable to upload new images – not HTTP error

Unable to upload new images – not HTTP error

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  • A Offline
    A Offline
    Atwtp
    wrote on last edited by
    #1

    Hi Laytheme,

    I can't upload new images on my Laytheme for some reason. It says:
    “Unable to create directory uploads/2021/11. Is its parent directory writable by the server?”

    How do I fix this?

    I have updated both Laytheme and all plugins.

    Thank you
    Mahmud

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    0
    • S Offline
      S Offline
      susanne_fritz
      wrote on last edited by
      #2

      I have the same problem. By upload a question mark.

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      • RichardR Offline
        RichardR Offline
        Richard
        Global Moderator
        wrote on last edited by
        #3

        Dear Mahmud & Susanne

        @Atwtp @susanne_fritz

        Wondering if this information relates to you & is helpful 🔍

        https://laytheme.com/troubleshooting.html#upload-folder-not-writable


        Talk soon & have a wonderful day 🌝
        Richard
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        • A Offline
          A Offline
          Atwtp
          wrote on last edited by
          #4

          Dear Richard,

          Armin also sent me this on mail. I did enter the 755, but unfortunately didn't work.
          And the website can't be full, as we have only uploaded around 10 very light images..

          Hope you can help find out, why this happens.

          Thank you
          Mahmud

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          • RichardR Offline
            RichardR Offline
            Richard
            Global Moderator
            wrote on last edited by
            #5

            Dear Mahmud

            @Atwtp

            Thanks for update, moving forwards could you confirm the following please:

            Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

            Any custom CSS or JS that may interfere is temporarily removed.

            Any third-party plugins are de-activated to see if this resolves the issue.

            If using a WordPress Cache plugin, disable it or clear your cache.

            License key not activated - (in website blank situations or button not available)

            If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel.

            Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.


            If none of the above provide a solution:

            Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

            That way Armin can have a closer Look 🔍


            Talk soon Mahmud & have a wonderful day 🌝
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            I also code custom websites or custom Lay features.
            💿 Email me here: 💿
            info@laytheme.com

            Before you post:
            1. When using a WordPress Cache plugin, disable it or clear your cache.
            2. Update Lay Theme and all Lay Theme Addons
            3. Disable all Plugins
            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

            This often solves issues you might run into

            When you post:
            1. Post a link to where the problem is
            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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