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  3. Backslanted Font is cut when scrolling and hovering

Backslanted Font is cut when scrolling and hovering

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  • D Offline
    D Offline
    Double
    wrote on last edited by
    #1

    Hi Armin,

    The font we use for titles is cut when scrolling and hovering the menu. It depends on computers. Here is our client's screen, and it's the same on phone layout. Capture d’écran 2021-11-22 à 11.33.jpg
    We tried a lot of things, with x-offset by example, but nothing works.
    And of course this is the font of the entire identity, and she paid the weblicense, so we have to figure it out...
    Lay Theme & Lay Theme's plugins are already updated.
    The website is : [luzmorenopinart.com](link url) password protected : double
    Have you ever had this issue?
    Thanks a lot!!

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    0
    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @Double

      Sorry for such delay, just to say Im looking into this and will get back to you soon with solutions. If there are no simple fixes I will forward this to Armin as a bug to be corrected in the coming updates. ✅

      It's to do with the margin/padding relationship at the edges of your text which normally isn't an issue with standard Italics. This particular Font is pushing outside the boundaries.


      Talk soon & always feel free to send me a message via 'chats' if you wish to talk sooner or have other information 🌝
      Sincerely, Richard
      D 1 Reply Last reply
      0
      • RichardR Richard

        Dear @Double

        Sorry for such delay, just to say Im looking into this and will get back to you soon with solutions. If there are no simple fixes I will forward this to Armin as a bug to be corrected in the coming updates. ✅

        It's to do with the margin/padding relationship at the edges of your text which normally isn't an issue with standard Italics. This particular Font is pushing outside the boundaries.


        Talk soon & always feel free to send me a message via 'chats' if you wish to talk sooner or have other information 🌝
        Sincerely, Richard
        D Offline
        D Offline
        Double
        wrote on last edited by
        #3

        @Richard Great, thanks a lot, we're waiting for your answer! In case you don't find any solution, do you know where is the coming update?

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        0
        • RichardR Offline
          RichardR Offline
          Richard
          Global Moderator
          wrote on last edited by
          #4

          Dear @Double

          Now the text is not Italics anymore, we may need to work out a time when i can test that suits both of us. I assume you changed it back so the issue is temporarily "solved" when viewing?


          Talk soon & best wishes
          Richard
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          0
          • D Offline
            D Offline
            Double
            wrote on last edited by
            #5

            Yes, sorry, our client wanted to see a preview not in italic, and she prefers in italic :). We just changed it back in italic so that you can test on it! Thanks again Richard!

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            • RichardR Offline
              RichardR Offline
              Richard
              Global Moderator
              wrote on last edited by Richard
              #6

              Dear @Double

              Thanks for your patience, i had a chance to look into it now 🌝
              So it's only occuring on safari i believe? Testing on Chrome seems fine.

              Could you please add the following CSS into:

              Lay Options > Custom CSS & HTML > Custom CSS for Desktop Version:
              Screen Shot 2021-12-07 at 9.25.01 AM.png

              .is-safari .laynav span{
                  padding-left: 4px;
                  padding-right: 4.1px;
              }
              

              Result:
              Screen Shot 2021-12-07 at 9.28.42 AM.png

              Does this suit? 4px is the least amount needed before clipping occurs. (trying to be the least invasive to your design).

              I haven't seen this issue before, I think it's a particularly slanted italic. It pushes a little more than normal outside the boundary.


              Talk soon Double & have a wonderful day, good luck with the client, its a great website! ⭐️
              Richard
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              • D Offline
                D Offline
                Double
                wrote on last edited by
                #7

                Thanks @Richard it works!!! Yes indeed it was just for safari. It's perfect for the menu but there is still the problem for her big name Luz Moreno Pinart on homepage and "about" page. Is there another solution for this one? It would be great!

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                0
                • RichardR Offline
                  RichardR Offline
                  Richard
                  Global Moderator
                  wrote on last edited by
                  #8

                  Dear @Double

                  I see! sorry i didn't notice the parallax at first:

                  Screen Shot 2021-12-09 at 8.51.29 AM 3.png

                  The following code:

                  .row-1 span, .row-2 span, .row-3 span {
                      padding-left: 16px;
                      padding-right: 4px;
                  }
                  

                  Result:

                  Screen Shot 2021-12-09 at 8.51.38 AM 1.png

                  16px is the minimum need to clear the "M" or Moreno.


                  We also need:

                  .row-5 ._titrePROJET{
                      padding-right: 10.5px;
                  }
                  

                  to fix "Demarche" :

                  Screen Shot 2021-12-09 at 8.59.47 AM.png


                  We also need:

                  .row-7 span{
                      padding-right: 7px;
                  }
                  

                  To Fix "Biographe, food, Art, direction artistique:
                  Screen Shot 2021-12-09 at 9.03.06 AM.png


                  Hope this helps @Double - if you find anymore let me know & i can help! 🌻

                  Best wishes & good luck with the website - It's looking Great! :)
                  Richard

                  D 1 Reply Last reply
                  0
                  • RichardR Richard

                    Dear @Double

                    I see! sorry i didn't notice the parallax at first:

                    Screen Shot 2021-12-09 at 8.51.29 AM 3.png

                    The following code:

                    .row-1 span, .row-2 span, .row-3 span {
                        padding-left: 16px;
                        padding-right: 4px;
                    }
                    

                    Result:

                    Screen Shot 2021-12-09 at 8.51.38 AM 1.png

                    16px is the minimum need to clear the "M" or Moreno.


                    We also need:

                    .row-5 ._titrePROJET{
                        padding-right: 10.5px;
                    }
                    

                    to fix "Demarche" :

                    Screen Shot 2021-12-09 at 8.59.47 AM.png


                    We also need:

                    .row-7 span{
                        padding-right: 7px;
                    }
                    

                    To Fix "Biographe, food, Art, direction artistique:
                    Screen Shot 2021-12-09 at 9.03.06 AM.png


                    Hope this helps @Double - if you find anymore let me know & i can help! 🌻

                    Best wishes & good luck with the website - It's looking Great! :)
                    Richard

                    D Offline
                    D Offline
                    Double
                    wrote on last edited by
                    #9

                    Dear @Richard,
                    It's perfect, thanks again for your work!

                    1 Reply Last reply
                    0
                    • RichardR Offline
                      RichardR Offline
                      Richard
                      Global Moderator
                      wrote on last edited by
                      #10

                      Great to hear @Double ! Have a wonderful day ⭐️

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                      0
                      • D Offline
                        D Offline
                        Double
                        wrote on last edited by
                        #11

                        Hello,
                        We have a problem with this website. It is sooooo slow that she really can’t put her new contents anymore. The update can take more than 20 minutes for a simple page, put some images is really slow and the text seems worse. It's been like this for a week, so we tried a lot of things: disable the plugin "Password Protected, update wordpress and all plugins and the PHP is ok in 7.4.
                        Everything seems allright in ovh too, and there is no big file in the website. The others websites we made with lay don’t have this problem, so it seems there is a particular issue with this one and we don’t know anymore what to do… Can you take a look at it, and save us one more time?
                        luzmorenopinart.com

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                        • RichardR Offline
                          RichardR Offline
                          Richard
                          Global Moderator
                          wrote on last edited by
                          #12

                          Dear @Double Hello again 🌝

                          Have you followed the steps within:

                          https://laytheme.com/documentation/speeding-up-your-website.html


                          Best wishes
                          Richard
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                          0
                          • D Offline
                            D Offline
                            Double
                            wrote on last edited by
                            #13

                            Dear Richard,
                            Yes thank you, we already tried this! The problem is not the loading of the website for visitors, it's when we are in wordpress trying to put some new elements. By example we can not put some new text, or change one, without waiting for an hour. Capture d’écran 2022-01-25 à 11.34.07.png
                            Thank you!

                            1 Reply Last reply
                            0
                            • RichardR Offline
                              RichardR Offline
                              Richard
                              Global Moderator
                              wrote on last edited by
                              #14

                              Dear @Double

                              To be sure, you can do the following tests to isolate what may be the problem or at least then we know we are working with the correct environment to find the problem:

                              Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

                              Any custom CSS or JS that may interfere is temporarily removed ( i know we added that CSS to fix the Font margins 🌝).

                              Any third-party plugins are de-activated to see if this resolves the issue (most likely).


                              Talk soon & best wishes
                              Richard
                              1 Reply Last reply
                              0
                              • D Offline
                                D Offline
                                Double
                                wrote on last edited by
                                #15

                                Hello Richard,
                                We tried all those things and it's still the same...

                                1 Reply Last reply
                                0
                                • RichardR Offline
                                  RichardR Offline
                                  Richard
                                  Global Moderator
                                  wrote on last edited by
                                  #16

                                  Dear @Double

                                  Best wishes ✨

                                  If this is the case, please feel free to send your Login details via 'Chats' and i can take a better look at whats happening for you behind the scenes.

                                  (NOTE: please do not disclose any private info on this thread)


                                  Talk soon
                                  Richard
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