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Lay Theme Forum

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  3. Scrolling Problem on Page

Scrolling Problem on Page

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  • A Offline
    A Offline
    Anha
    wrote on last edited by
    #1

    You are not able to scroll on this page I created.
    There are more projects below the viewport.

    I tried Safari and Chrome. Both doesn't work

    Website Link
    PW: zumtobel

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @Anha

      Do you happen to have the "row height set to browser height?"
      Screen Shot 2021-12-21 at 10.46.32 AM.png

      Also please confirm while testing:

      Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

      Any custom CSS or JS that may interfere is temporarily removed.

      Any third-party plugins are de-activated to see if this resolves the issue.


      Talk soon & Merry Christmas πŸŽ„
      Richard
      A 2 Replies Last reply
      0
      • RichardR Richard

        Dear @Anha

        Do you happen to have the "row height set to browser height?"
        Screen Shot 2021-12-21 at 10.46.32 AM.png

        Also please confirm while testing:

        Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

        Any custom CSS or JS that may interfere is temporarily removed.

        Any third-party plugins are de-activated to see if this resolves the issue.


        Talk soon & Merry Christmas πŸŽ„
        Richard
        A Offline
        A Offline
        Anha
        wrote on last edited by
        #3

        @Richard I checked it already and don't have it selected. Just in case I also created a new row, pasted the thumbnails there and deleted the other row. Still doesn't scroll :(

        1 Reply Last reply
        0
        • RichardR Richard

          Dear @Anha

          Do you happen to have the "row height set to browser height?"
          Screen Shot 2021-12-21 at 10.46.32 AM.png

          Also please confirm while testing:

          Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

          Any custom CSS or JS that may interfere is temporarily removed.

          Any third-party plugins are de-activated to see if this resolves the issue.


          Talk soon & Merry Christmas πŸŽ„
          Richard
          A Offline
          A Offline
          Anha
          wrote on last edited by
          #4

          @Richard I think I found out what the problem was. Could you check if you can also scroll the page now? I think it works.

          "Cover" was active for all pages. That usually has just an impact on the first "use browser height" row, but it also affects if you don't have the row set on browser height. I deactivated it and now it seems to work.

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          • RichardR Offline
            RichardR Offline
            Richard
            Global Moderator
            wrote on last edited by
            #5

            Dear @Anha

            I can Scroll!!!! 🌝Best wishes and have a wonderful 2022 ✨

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            I also code custom websites or custom Lay features.
            πŸ’Ώ Email me here: πŸ’Ώ
            info@laytheme.com

            Before you post:
            1. When using a WordPress Cache plugin, disable it or clear your cache.
            2. Update Lay Theme and all Lay Theme Addons
            3. Disable all Plugins
            4. Go to Lay Options β†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

            This often solves issues you might run into

            When you post:
            1. Post a link to where the problem is
            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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