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  3. Unexpected home blank situation

Unexpected home blank situation

Scheduled Pinned Locked Moved Bug Reports
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  • A Offline
    A Offline
    azerty
    wrote on last edited by
    #1
    This post is deleted!
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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by Richard
      #2

      Dear @azerty

      Judging by the console it's definitely carousel related:

      Screen Shot 2022-01-11 at 9.13.13 AM.png

      Your Lay Theme is version 2.7.4 and Lay Theme can be updated to version 4.1.0.
      The Carousel will not be able to communicate properly with such an old version of Lay Theme. This is likely the issue.

      A free version (beta) that you are using?
      I would suggest purchasing Lay Theme if you want the updated features.

      If not, another option is to give you an older version of the Carousel Addon in the hope that it works with your 2.7.4 version.
      Did you happen to know what version of Carousel you were running before you updated?


      Talk soon & best wishes 🌻
      Richard
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      • A Offline
        A Offline
        azerty
        wrote on last edited by
        #3

        Hello Richard! Thanks a lot for your answer, okay make sense! I didn’t know my theme was so out of date.
        Hum no, I have no idea which working version I used before I had updated the thing... The one I got one my computer is from february 2017...

        Maybe let’s try one from a year ago? Or if you have a better idea?
        Thanks a lot!

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        • A Offline
          A Offline
          azerty
          wrote on last edited by
          #4

          For now I uploaded the "old" addon and it’s fine, you were right! If you have an idea of a suitable version for my laytheme it would be great, thank you again.

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          • RichardR Offline
            RichardR Offline
            Richard
            Global Moderator
            wrote on last edited by
            #5

            Dear @azerty

            Thanks for the update, happy that you were able to get everything working again. The Carousel addon and Theme are quite closely linked, if you want to progress the version of your Carousel you will need to update to a modern and therefore paid version of Lay Theme.


            Best wishes
            Richard
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            I also code custom websites or custom Lay features.
            💿 Email me here: 💿
            info@laytheme.com

            Before you post:
            1. When using a WordPress Cache plugin, disable it or clear your cache.
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            This often solves issues you might run into

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