Cannot edit Carousel addon once inserted into a page

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The only period I have to edit the carousel is whilst I am generating it. Once I place a carousel into the gridder on a specific page I have no way of editing the captions or image order. The 'Edit' button is clickable, but nothing loads.

Any suggestions?

Hey what is your lay theme version and carousel version?
The latest:
lay theme 1.9.7
carousel 1.1.7

Hi Armin,

Thanks for getting back to us. Yes, both the theme and carousel are up to date.

We are using a staging plugin at the moment before going live – I'm not sure if this will affect anything but it doesnt work on the main site either.

Also, we cannot seem to add a custom cursor to the carousel addon. It simply wont load when I click 'Set Image'.

Best

12B

@arminunruh can give you login details if you need to look further.

hello 12b, yes that would be helpful. Can you please send the wordpress admin panel login data and url to armin.unruh@gmail.com ?

Thanks!

Just sent you an email!

Hi Armin,

It also appears our sites (both staging and main) have now broken.

We are running version 4.6.1 of Wordpress – will this affect the theme?

I can see you have a "page not found" error.
Please go to "Settings" -> "Permalinks" and click "Save Changes" on both of your websites. This should solve it.