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  3. Video placeholder image does not show on mobile

Video placeholder image does not show on mobile

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  • G Offline
    G Offline
    GregorGregor
    wrote on Feb 9, 2022, 10:40 AM last edited by
    #1

    hi there.

    i selected placeholder images for videos to show on mobile in case autoplay is not working.
    … but those images don’t show.
    instead it shows a random still — i guess the very first of the video.

    is that a bug or is there something wrong in my settings?

    thanks for any hints in advance.

    best!
    gregor

    PS
    that‘s the site:
    http://www.matanicola.com/

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    • R Offline
      R Offline
      Richard
      Global Moderator
      wrote on Feb 9, 2022, 10:55 PM last edited by
      #2

      Dear @GregorGregor

      Best wishes ✨

      "In case autoplay doesn't work"

      Is autoplay not working?

      When i choose a placeholder image for Mobile without Autoplay selected i get the image correctly.

      Is it the first image of the Video because it's just a big file and it's waiting or loading for "Autoplay" ?

      Also which area of the website should we be inspecting? 🔍

      Screen Shot 2022-02-10 at 11.54.22 AM.png


      Best wishes
      Richard
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      Feb 9, 2022, 10:40 AM


      I also code custom websites or custom Lay features.
      💿 Email me here: 💿
      info@laytheme.com

      Before you post:
      1. When using a WordPress Cache plugin, disable it or clear your cache.
      2. Update Lay Theme and all Lay Theme Addons
      3. Disable all Plugins
      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

      This often solves issues you might run into

      When you post:
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