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  3. Fatal Error Showing product pages!! Please Help!!

Fatal Error Showing product pages!! Please Help!!

Scheduled Pinned Locked Moved Shop / WooCommerce
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  • S Offline
    S Offline
    Sylvia-Perez
    wrote on last edited by
    #1

    Here I attach a link of the product page where a Fatal Error message appears. It happens in all product pages:

    https://33again.es/producto/aceite-intimo/#

    I would appreaciate if you can bring some light to this topic.
    Thank you so so much in advace.

    Best
    Sylvia

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @Sylvia-Perez

      This seems to be the same Error/ Bug as reported here:

      http://laythemeforum.com:4567/topic/7677/woocommerce-error-after-laytheme-update/2

      As mentioned there:

      I haven't experienced any crash myself running:

      • Woocommerce version 6.2.1
      • Lay Theme version 4.2.0
      • Wordpress Version 5.9.1

      The error: "WC_Product_Simple::get_available_variations()" - likely relates to the recent update fixing Variable images

      https://laytheme.com/version-history.html

      Please confirm the Following:

      Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

      Any custom CSS or JS that may interfere is temporarily removed.

      Any third-party plugins (except woocommerce) are de-activated to see if this resolves the issue.

      If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel.


      If the above is confirmed and you still experience issue:

      Please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

      This will help Armin with inspection 🔍


      Talk soon Sylvia
      Richard
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      • arminunruhA Online
        arminunruhA Online
        arminunruh
        Global Moderator
        wrote on last edited by
        #3

        can you update woocommerce?

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        • arminunruhA Online
          arminunruhA Online
          arminunruh
          Global Moderator
          wrote on last edited by
          #4

          if that doesnt help please send your /wp-admin/ login to info@laytheme.com

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          • arminunruhA Online
            arminunruhA Online
            arminunruh
            Global Moderator
            wrote on last edited by
            #5

            nevermind, please update lay theme and then it should be fixed

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