All my images are gone...
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Hi Armin !
I made a shop for my artworks but they are all gone... Any ideas ?
https://keight.shop -
Dear @karimus1888
I see that Lay Theme version 4.1.0 is installed, do you wish to upgrade to 4.2.3?
Also are Woocommerce, Wordpress and Lay Theme Addon's updated fully?
Any third-party plugins temporarily deactivated to see if this is the problem?
Talk soon & best wishes
Richard
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I made the update but it still doesn't work... An other user in wordpress add the images of the shop, is it possible that if, ass an admin, I delete the user, the images also are deleted ? Because I deleted the user that upload the images on the shop...
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Dear @karimus1888
Do the images that were uploaded still exist within your Media Library?
If you create a basic Lay Theme page and add some images to the Gridder do they appear?
Best
Richard
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@Richard said in All my images are gone...:
dia Library?
Thanks Richard for your answer ... No images in the media library, any idea ?
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Dear @karimus1888
Did the images disappear at the same time that you deleted this user?
Best
Richard
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it