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  3. Hidden Mobile Menu > white Bar on Bottom by 100vh

Hidden Mobile Menu > white Bar on Bottom by 100vh

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  • F Offline
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    fabiandraxl
    wrote on Jun 7, 2022, 1:02 PM last edited by fabiandraxl Jun 7, 2022, 9:02 AM
    #18

    Hej @arminunruh ,

    Thank you for your quick answer.

    I think you mixed up my two requests, the email from today was for another post.
    I only reconstructed the same problem from this thread on this site too (algorithmicwalking.com ).

    michaelplessl.com/frontpage is not a whoocommerce page and there is no custom code like the one you mentioned above on both of the sites. :P

    Video proof here: https://www.dropbox.com/s/lf358ay9tiq7nli/No Custom Code.mov?dl=0

    I also sent you the login data to info@laytheme.com for michaelplessl.com 2 weeks ago.

    Can you please have a look at it again.

    Thanks and best regards,
    Fabi

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    • A Offline
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      arminunruh
      Global Moderator
      wrote on Jun 9, 2022, 3:20 PM last edited by
      #19

      hey!

      oh

      i took another look and yea, my fault.
      i just changed something in lay theme's code and released an update, can you update your site and check again?

      F 1 Reply Last reply Jun 9, 2022, 8:37 PM
      1
      • A arminunruh
        Jun 9, 2022, 3:20 PM

        hey!

        oh

        i took another look and yea, my fault.
        i just changed something in lay theme's code and released an update, can you update your site and check again?

        F Offline
        F Offline
        fabiandraxl
        wrote on Jun 9, 2022, 8:37 PM last edited by
        #20

        Hej @arminunruh,

        Thanks again for taking care of this. 🥰

        I have installed the update, but unfortunately I couldn't see any difference. I also checked again in the Customizer whether the menu and all other menu parts are hidden. Still the same problem, that 100vh does not correspond to 100vh on Safari mobile.

        Any other ideas to solve this problem?

        P.S.: Don't know if you've seen it yet, but unfortunately the update caused the other site (algorithmicwalking.com ) to crash.

        Best regards and thanks in advance, Fabi

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        • A Offline
          A Offline
          arminunruh
          Global Moderator
          wrote on Jun 10, 2022, 2:40 PM last edited by
          #21

          can you update again and then the website should work again

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            arminunruh
            Global Moderator
            wrote on Jun 10, 2022, 2:41 PM last edited by
            #22

            let me know when u have updated your site and i will take another look.
            or post a different url here where u have a 100vh row that doesnt work correctly

            F 1 Reply Last reply Jun 10, 2022, 3:48 PM
            1
            • A arminunruh
              Jun 10, 2022, 2:41 PM

              let me know when u have updated your site and i will take another look.
              or post a different url here where u have a 100vh row that doesnt work correctly

              F Offline
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              fabiandraxl
              wrote on Jun 10, 2022, 3:48 PM last edited by fabiandraxl Jun 10, 2022, 11:59 AM
              #23

              Hej @arminunruh,

              I installed your latest update but it seems that the problem with the bar still persists and there is a new one as described in the other thread.

              Here are some examples, where it still does not work:
              https://michaelplessl.com/frontpage/
              https://michaelplessl.com/index/
              https://michaelplessl.com/konzept-design/
              https://michaelplessl.com/
              https://algorithmicwalking.com/testpage/

              However, I have noticed that it now works in Safari Responsive Test mode where the bar is no longer displayed. But on my iPhone I still have the problem, even after resetting the website data and cache.

              You should still have access data, right?

              Thanks, Fabi

              F 1 Reply Last reply Jun 14, 2022, 8:30 AM
              0
              • F fabiandraxl
                Jun 10, 2022, 3:48 PM

                Hej @arminunruh,

                I installed your latest update but it seems that the problem with the bar still persists and there is a new one as described in the other thread.

                Here are some examples, where it still does not work:
                https://michaelplessl.com/frontpage/
                https://michaelplessl.com/index/
                https://michaelplessl.com/konzept-design/
                https://michaelplessl.com/
                https://algorithmicwalking.com/testpage/

                However, I have noticed that it now works in Safari Responsive Test mode where the bar is no longer displayed. But on my iPhone I still have the problem, even after resetting the website data and cache.

                You should still have access data, right?

                Thanks, Fabi

                F Offline
                F Offline
                fabiandraxl
                wrote on Jun 14, 2022, 8:30 AM last edited by
                #24

                hej @arminunruh,

                Thanks for fixing the other page now.
                What about this problem, is there a solution soon?

                Thank you very much in advance,
                Fabian

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                  arminunruh
                  Global Moderator
                  wrote on Jun 15, 2022, 1:58 PM last edited by
                  #25

                  ok lets take this page for example:

                  https://michaelplessl.com/index/

                  it has a custom phone layout with 2 rows

                  the first row is 100vh
                  and then theres another one underneath with some text in it

                  the first row fills out my safari browser on my iphone pro 12

                  so ure saying there is a bar at the end of the page on https://michaelplessl.com/index/ on your iphone?

                  F 1 Reply Last reply Jun 16, 2022, 5:51 PM
                  1
                  • A arminunruh
                    Jun 15, 2022, 1:58 PM

                    ok lets take this page for example:

                    https://michaelplessl.com/index/

                    it has a custom phone layout with 2 rows

                    the first row is 100vh
                    and then theres another one underneath with some text in it

                    the first row fills out my safari browser on my iphone pro 12

                    so ure saying there is a bar at the end of the page on https://michaelplessl.com/index/ on your iphone?

                    F Offline
                    F Offline
                    fabiandraxl
                    wrote on Jun 16, 2022, 5:51 PM last edited by fabiandraxl Jun 16, 2022, 1:52 PM
                    #26

                    Hej @arminunruh,

                    Hmm, I probably made a mistake with the example, sorry, for some reason the text was in the second row. I have fixed that now and you don't see a bar on my iPhone X anymore and the page is also displayed in 100vh. But the bar is still there on an iPhone 8 for example.

                    Other example: On the frontpage there are also 2 rows, there is now no more bar displayed but the second row protrudes into the area that should be 100vh, here is a screenshot from my iPhone X:

                    IMG_1521.PNG

                    And the worst example can be found here (fullscreen slider on 100vh) where a white bar is displayed at the top and bottom:

                    IMG_4E70C0CDC145-1.jpeg

                    Thank you, Fabi

                    F 1 Reply Last reply Jun 20, 2022, 7:37 PM
                    0
                    • F fabiandraxl
                      Jun 16, 2022, 5:51 PM

                      Hej @arminunruh,

                      Hmm, I probably made a mistake with the example, sorry, for some reason the text was in the second row. I have fixed that now and you don't see a bar on my iPhone X anymore and the page is also displayed in 100vh. But the bar is still there on an iPhone 8 for example.

                      Other example: On the frontpage there are also 2 rows, there is now no more bar displayed but the second row protrudes into the area that should be 100vh, here is a screenshot from my iPhone X:

                      IMG_1521.PNG

                      And the worst example can be found here (fullscreen slider on 100vh) where a white bar is displayed at the top and bottom:

                      IMG_4E70C0CDC145-1.jpeg

                      Thank you, Fabi

                      F Offline
                      F Offline
                      fabiandraxl
                      wrote on Jun 20, 2022, 7:37 PM last edited by
                      #27

                      Hej @arminunruh

                      Any Update on this?

                      Need a Solution soon, my client getting pretty impatient. 🦹🏼‍♂️

                      If it is not solvable, I would have to build a new layout ...

                      Please keep me updated and thank you very much,
                      Fabi

                      F 1 Reply Last reply Jun 24, 2022, 8:53 AM
                      0
                      • F fabiandraxl
                        Jun 20, 2022, 7:37 PM

                        Hej @arminunruh

                        Any Update on this?

                        Need a Solution soon, my client getting pretty impatient. 🦹🏼‍♂️

                        If it is not solvable, I would have to build a new layout ...

                        Please keep me updated and thank you very much,
                        Fabi

                        F Offline
                        F Offline
                        fabiandraxl
                        wrote on Jun 24, 2022, 8:53 AM last edited by
                        #28
                        This post is deleted!
                        F 1 Reply Last reply Jun 30, 2022, 2:29 PM
                        0
                        • F fabiandraxl
                          Jun 24, 2022, 8:53 AM

                          This post is deleted!

                          F Offline
                          F Offline
                          fabiandraxl
                          wrote on Jun 30, 2022, 2:29 PM last edited by
                          #29

                          Hey @arminunruh ,

                          How's it goin'? I have been waiting for a solution to the problem since the beginning of April. It would at least be nice if you could tell me that it can't be solved in the near future, then I can communicate this to my client and I will set up the site differently.

                          Please let me know soon.
                          Thank you, Fabian

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                          • A Offline
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                            arminunruh
                            Global Moderator
                            wrote on Jul 4, 2022, 12:37 PM last edited by
                            #30

                            hey there!

                            sorry man,

                            on my iphone 12 pro it works perfectly

                            gonna try and look at it on an iphone 8 and x now

                            1 Reply Last reply
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                            • A Offline
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                              arminunruh
                              Global Moderator
                              wrote on Jul 4, 2022, 12:44 PM last edited by
                              #31

                              this is on an iphone x, ios version 11:
                              Screenshot 2022-07-04 at 14.38.10.png

                              this is on an iphone 8, ios 15.4:
                              Screenshot 2022-07-04 at 14.39.50.png

                              seems to look correct

                              this is the link i looked at:
                              https://michaelplessl.com/frontpage/

                              which ios version are you on?

                              F 1 Reply Last reply Jul 4, 2022, 12:58 PM
                              0
                              • A arminunruh
                                Jul 4, 2022, 12:44 PM

                                this is on an iphone x, ios version 11:
                                Screenshot 2022-07-04 at 14.38.10.png

                                this is on an iphone 8, ios 15.4:
                                Screenshot 2022-07-04 at 14.39.50.png

                                seems to look correct

                                this is the link i looked at:
                                https://michaelplessl.com/frontpage/

                                which ios version are you on?

                                F Offline
                                F Offline
                                fabiandraxl
                                wrote on Jul 4, 2022, 12:58 PM last edited by
                                #32

                                Hej @arminunruh

                                Hmm, on my iPhone X (iOs: 15.5) with Safari I still have the problem, that the second row is visible.
                                Here is a screenshot:

                                IMG_1956.PNG

                                If you test it in Safari Responsive Mode you will get the same result with an iPhone 8 (iOS 14.0):

                                Bildschirmfoto 2022-07-04 um 14.57.38.png

                                Thank you in advance, Fabi

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                                • A Offline
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                                  arminunruh
                                  Global Moderator
                                  wrote on Jul 4, 2022, 1:19 PM last edited by
                                  #33

                                  hey safari responsive mode in your browser is not indicative of what it looks like on a real iphone because the safari url bar is missing in that responsive mode.

                                  iphone x: mh ok i will try and find a way to test this with your safari version on iphone x

                                  F 1 Reply Last reply Jul 4, 2022, 1:24 PM
                                  1
                                  • A arminunruh
                                    Jul 4, 2022, 1:19 PM

                                    hey safari responsive mode in your browser is not indicative of what it looks like on a real iphone because the safari url bar is missing in that responsive mode.

                                    iphone x: mh ok i will try and find a way to test this with your safari version on iphone x

                                    F Offline
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                                    fabiandraxl
                                    wrote on Jul 4, 2022, 1:24 PM last edited by
                                    #34

                                    Hej @arminunruh

                                    Okay, I asked my customer and a friend to also take a screenshots on their iPhones.
                                    Will post it here soon ...

                                    Talk soon, Fabi

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                                      arminunruh
                                      Global Moderator
                                      wrote on Jul 4, 2022, 1:31 PM last edited by
                                      #35

                                      can you update lay theme and try?
                                      i think it should work on iphone x now.

                                      can your client update their ios on their iphone 8?
                                      with the latest update the ios safari url bar is at the bottom. also the values that i needed to use to make 100vh work correctly had changed.
                                      i had seemed to used the new values for all devices except iphone x :OO
                                      so sorry man it should work now. if not lmk

                                      F 1 Reply Last reply Jul 4, 2022, 3:57 PM
                                      1
                                      • A arminunruh
                                        Jul 4, 2022, 1:31 PM

                                        can you update lay theme and try?
                                        i think it should work on iphone x now.

                                        can your client update their ios on their iphone 8?
                                        with the latest update the ios safari url bar is at the bottom. also the values that i needed to use to make 100vh work correctly had changed.
                                        i had seemed to used the new values for all devices except iphone x :OO
                                        so sorry man it should work now. if not lmk

                                        F Offline
                                        F Offline
                                        fabiandraxl
                                        wrote on Jul 4, 2022, 3:57 PM last edited by
                                        #36

                                        Hej @arminunruh

                                        Somehow your simulation doesn't quite seem to work, because my colleague's iPhone 12 (iOS 15.5) also had the same problem as in my screenshot with the iPhone X.

                                        Anyway, it seems to work on all "real" devices available to us (iPhone X, 12, 13) after the last update, finally 100vh! Yaaay. 🥳

                                        What was actually the solution now?

                                        Thank you so much!
                                        Fabi

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                                          arminunruh
                                          Global Moderator
                                          wrote on Jul 5, 2022, 10:29 AM last edited by
                                          #37

                                          i still used the old values for iphonex for the ios version where the url bar was at the top. xD sry

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                                          Jun 20, 2022, 7:37 PM


                                          I also code custom websites or custom Lay features.
                                          💿 Email me here: 💿
                                          info@laytheme.com

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                                          This often solves issues you might run into

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                                          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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