Images don't show on the page

[Richard]

Dear Alicia

@apako

Thank you for the screenshots 👍
Strange that everything is up to date and you are experiencing 0px - 0px rendered images>

I might need to login myself with this and take a closer inspection 🔍
If you feel comfortable doing so, please send you login details and reference to this thread via 'Chats'.

You could also send via email to richard@laytheme.com if you wish 🌝

Another question Alicia, what webhost are you using for this website?

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Talk soon

Richard

[apako]

Dear Richard,

please let me try again - I will move the WordPress installation to the new address www.alicjapakosz.pl, and if this won't help I will get back to you.

Hopefully, it will solve the problem. If not, I am not really comfortable with sharing my login info, would it also be possible to meet via anydesk?

The web host is www.nazwa.pl (one of the biggest polish hosting companies).

Thank you very much for your help and support! I will get back to you to let you know how it went and whether the problem is solved.

Alicja

[apako]

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[apako]

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[apako]

Dear Richard,

unfortunately, this didn't help.

The new address is https://alicjapakosz.pl/. License key is activated, Wordpress, Lay Theme & Laytheme Lightbox are updated. Image settings in Lay Options are set as you recommended.

The problem still occurs - only text is visible:

https://alicjapakosz.pl/paintings/

As I'm still stuck I changed my mind, and I will send you login details on e-mail. I will be grateful if you could take a look at this.

Greetings,
Alicja

[Richard]

Dear Alicja

@apako

I have taken a look and replied via email 🌝
I have forwarded this to Armin as i am still unsure if it's a Lay Theme bug or something server related, i explain further via email.

The images are being generated but not rendered at any size, here you can see:

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Talk soon

Richard

[apako]

I received your e-mail, but it was empty with no words, and one noname attachment. Could you please try again?

[Richard]

@apako I dont understand why the email did not send...

Dear Alicja, best wishes.

Thank you for the login details, i understand it being slightly uncomfortable sharing them online.
Any details will not be saved and everything remains confidential. 🌝

Your website has been forwarded to Armin (creator) to inspect, as a possible Bug.
Your wordpress and Lay Theme installation was up to date and everything was fine as you said.
No Custom CSS or JS, PHP version 7.4 and new Wordpress.
I honestly couldn't find anything wrong with your setup.

The images are being generated but not rendered in the correct size:

At first i thought this may be because of the big image size so recreated your page on a test site (not issue).

https://rickei3.dreamhosters.com/834-2/

I installed Lay Theme version 4.2.2 to make sure it was not the Theme version.
I am unsure at this point if it's Lay Theme or a server issue and so i decided to ask Armin (lay Theme's creator).

I will wait for his reply but in the meantime if you want to continue with your Projects we could look into adding some Custom CSS for now, let me know 👍

Sincerely
Richard

Lay Theme Team

[allie heesh]

@apako said in Images don't show on the page:

https://alicjapakosz.pl/paintings/

I am having the same problem, has a solution been found?
The text layouts are also not displaying how i have them in the gridder.

Would love to solve this asap!!!

[Richard]

Dear Allie

@allie-heesh

Are you able to post a link to your website with the problem text layouts? 🔍

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Best

Richard