Loading from instagram not working
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Hello, my website is working fine except when I try to load it from an instagram page on mobile.
Wordpress, Lay Theme & Laytheme's Addons are all up to date, PHP is also updated and I also cleared the cache. And I don't have CSS that could interfere. I don't know what to do.
Thanks your for your response.
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Dear @Hugo-Le-Corre
Sorry to hear you are having trouble ✨
Could you post a link to your website or the feed where you are posting on Instagram?Thank you for making sure of updates and php etc 👍
Best
Richard
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Hello @Richard
I resolved the loading issue by activating lazy loading but now, when I try to open the link from an instagram page on mobile, the scroll seems to be disabled. It only happens sometimes, when I try to load it multiple times.
Here is my instagram page : https://www.instagram.com/hugolecorre
You can find the website link in the bio.Thanks you for your time.
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Dear Hugo
@Hugo-Le-Corre
Thanks for the update, i have the instagram link here;
When loading on Mobile i am unable to recreate the Scroll bug, but like you say it only happens sometimes. Is this the only problem at the moment?
I would forward to Armin for inspection but if we can't recreate the bug we sadly cannot analyse it 🌝
Best
Richard
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@Richard Yes, the bug happens randomly and only on mobile from the instagram application. When the scroll is freezing, you have to reload the page to make it work but it's not very convenient.
Thanks you for your response, hope you can find a solution.
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it