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  3. Mouseover images on project thumbnails not visible on mobile

Mouseover images on project thumbnails not visible on mobile

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  • C Offline
    C Offline
    CBFotos
    wrote on last edited by
    #1

    Hi everyone,
    I have recently finished designing my website at chiarabellamoli.com and for the first few days it was fine.
    I have now noticed that on mobile the mouseover images on the project thumbanails on the homepage do not work. The work well on Chrome on desktop.
    I use SiteGround Optimizer and I am not sure if the minimizing CSS or Javascript files plays a role in that. If I don't do it the mouseover works (at lest for now) but then how can I optimize the website for speed? Should I use another optimizer?
    If anyone can give me a hint I would be very grateful!

    Bests,

    Chiara

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear Chiara

      @CBFotos

      Hope you are having a wonderful day šŸŒ
      If you tested without 'SiteGround Optimizer' and the mouseover worked as it should then we can confirm that the plugin is the issue.

      In the documentation is a segment "Speeding up your Website" that may help:

      https://laytheme.com/documentation/speeding-up-your-website.html


      Best wishes
      Richard
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      • C Offline
        C Offline
        CBFotos
        wrote on last edited by
        #3

        Hi Richard,
        Thank you for your answer.
        I deactivated the plug in yesterday and the thumbnails initially worked, but today they do not work anymore.
        Do you have some other suggestion about what the problem could be?
        Cheers,

        Chiara

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        • C Offline
          C Offline
          CBFotos
          wrote on last edited by
          #4

          Hi,
          is there anyone that could please give me a hint?
          This problem makes my website basically useless on mobile!!
          Thanks,

          Chiara

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          • RichardR Offline
            RichardR Offline
            Richard
            Global Moderator
            wrote on last edited by
            #5

            Dear Chiara

            @CBFotos

            I am unsure of the Behaviour, when testing in an Incognito window do you still have the same problem? All third-party plugins deactivated.

            There is no true "Mouseover" state on mobile because a mobile does not have a mouse. Did you check the correct settings in > Customize > Project Thumbnails > Project Thumbnail Mouseover? :
            Screen Shot 2022-06-07 at 9.10.51 AM.png


            Talk soon & best wishes ā­ļø
            Richard
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            • C Offline
              C Offline
              CBFotos
              wrote on last edited by
              #6

              Hi Robert,
              thank you for your answer.
              The effect I want to achieve in

              settings in > Customize > Project Thumbnails > Project Thumbnail Mouseover is the third "Show mouseover state on touch or tap, tap again to enter project".
              What it does instead (even in incognito window and with all third-party plug-ins deleted) is that nothing happens on the first tap, on the second tap it enters the project. But since nothing happens on the first tap, people would just assume that these thumbnails are not clickable.
              It is very weird because I contacted my web host yesterday and they flushed the cache, everything worked properly for one day and then today the same issue came back.
              If you could look into it I would be very grateful because, as I wrote, this issue makes the website almost useless on mobile...

              Thanks,
              Chiara

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              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #7

                hey Chiara, i will look into this!

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                • C Offline
                  C Offline
                  CBFotos
                  wrote on last edited by
                  #8

                  Hi Armin,

                  did you have an opportunity to look into it yet?
                  Have a nice day,
                  Chiara

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                  • arminunruhA Offline
                    arminunruhA Offline
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #9

                    hey there! sry

                    so i looked at it now. and it seems to work correctly.
                    which browser do u use on your phone and which phone?

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                    I also code custom websites or custom Lay features.
                    šŸ’æ Email me here: šŸ’æ
                    info@laytheme.com

                    Before you post:
                    1. When using a WordPress Cache plugin, disable it or clear your cache.
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                    This often solves issues you might run into

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