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Lay Theme Forum

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  3. gridder only appears in mobile view, but not in desktop view

gridder only appears in mobile view, but not in desktop view

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  • G Offline
    G Offline
    gg
    wrote on last edited by
    #1

    Hi, I have an issue with the laytheme gridder, when I preview the website, the gridder content won't appear in desktop mode, but as soon as I resize the browser window to mobile dimensions, the content appears, can someone please enlighten me, what to do here? video here:
    https://imgur.com/a/V93aqld

    thanks

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @gg

      Thank you for the video, I have not experienced this with other users so please make sure of the following:

      Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

      Any custom CSS or JS that may interfere is temporarily removed.

      Any third-party plugins are de-activated to see if this resolves the issue.

      If using a WordPress Cache plugin, disable it or clear your cache.

      License key not activated - (in website blank situations or button not available)

      https://laytheme.com/troubleshooting.html

      If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel.

      Are you using a Custom Phone Layout?


      Best wishes
      Richard
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      I also code custom websites or custom Lay features.
      💿 Email me here: 💿
      info@laytheme.com

      Before you post:
      1. When using a WordPress Cache plugin, disable it or clear your cache.
      2. Update Lay Theme and all Lay Theme Addons
      3. Disable all Plugins
      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

      This often solves issues you might run into

      When you post:
      1. Post a link to where the problem is
      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
      Online Users
      Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
      laytheme.com
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