links do not work

[anteup]

A majority of our website users cannot click on links: neither thumbnais, nor normal links.
Our website is anteup.at.
If you right-click on "Open link in new tab" everything works normally. We have disabled all plugins and removed CSS & JS and it still doesn't work. We have the latest version of Lay Theme and the cache is cleared. It doesn't matter which browser is used: my colleague and I both use the latest google chrome version. Everything works normally for me, but not for my colleague.

What else can we do?

[arminunruh]

i dont know, the links work normally for me, also using chrome

i havent heard of this issue before

mmh

is there any error in the console?
https://balsamiq.com/support/faqs/browserconsole/#:~:text=To open the developer console,(on Windows%2FLinux).

[anteup]

I guess it depends on if you are logged in to chrome with an account. Logged out nothing works, these errors are in the console:

When logged in, all links and thumbnails work and the console looks like this:

[arminunruh]

ah i see.

it seems the site doesnt work when ure on
https://www.anteup.at/

but it does work when youre on
https://anteup.at/

i did code lay theme in a way where both urls should work but for some reason in your case it doesnt work. maybe there is a misconfiguration with how links are created in your wordpress installation.

my webhost gives me the option to only show websites with https:// instead of https://www

can you see if you have any options for your domain settings for this?
and then set the domain to only use https:// instead of https://www