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  3. lay theme update issues

lay theme update issues

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  • T Offline
    T Offline
    tkhormar
    wrote on last edited by
    #3

    I do, I have the same problem and have no idea how to fox it. I saw that reinstalling the theme might help but I’m afraid of losing all my layout. I hope the support will be proactive and offer some solution asap.

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    • K Offline
      K Offline
      KingJut
      wrote on last edited by
      #4

      Yes. We have the same issue. Updated to the latest version of LAY and now the site has a critical error. Back end works fine, site works with other themes, but not Lay.

      Is there anyway/where to download the previous version and upload that without losing all the styling and settings we’ve set in Lay?

      Hoping for an update soon as the client is looking at the site later today!!

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      • S Offline
        S Offline
        ssnnweb
        wrote on last edited by ssnnweb
        #5

        Having the same issues. Was working in Laytheme - updated it, now the pages are blanc and gridder stopped working...

        Update: also checked all the other solutions regarding the blanc gridder - don't have Yoast installed, de-activated all the plugins, but doesn't seem to work...

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #6

          hey there! oh damn.
          can anybody send me their FTP login to info@laytheme.com with a link to this topic?

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #7

            also heres a link to an older version of lay theme:
            https://kernl.us/api/v2/public/temporary-download/62a33ecbd9d79f89c3ed67e8

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            • K Offline
              K Offline
              KingJut
              wrote on last edited by
              #8

              Thanks @arminunruh I can't get any FTP info as it's being hosted by the client and they are in a different time zone to me.

              With the previous version of Lay theme, do I delete the current one and upload the new (old) version, or just upload the new (old version? I don't want to lose all my design and styling.

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              • arminunruhA arminunruh

                also heres a link to an older version of lay theme:
                https://kernl.us/api/v2/public/temporary-download/62a33ecbd9d79f89c3ed67e8

                S Offline
                S Offline
                ssnnweb
                wrote on last edited by
                #9

                @arminunruh Thanks for the quick response.
                Just uploaded the ZIP file, works fine again!
                Can't provide the FTP login as this is also hosted externally.

                K 1 Reply Last reply
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                • S ssnnweb

                  @arminunruh Thanks for the quick response.
                  Just uploaded the ZIP file, works fine again!
                  Can't provide the FTP login as this is also hosted externally.

                  K Offline
                  K Offline
                  KingJut
                  wrote on last edited by
                  #10

                  @ssnnweb Did you remove the broken theme or just upload the new .zip film?

                  S L 2 Replies Last reply
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                  • K KingJut

                    @ssnnweb Did you remove the broken theme or just upload the new .zip film?

                    S Offline
                    S Offline
                    ssnnweb
                    wrote on last edited by
                    #11

                    @KingJut just uploaded the new theme - Wordpress will automatically give you an notification like: 'this is an older version, do you want to downgrade to this version' - I clicked 'yes' and everything is working fine now. All the pages that we've designed are still there. Fjiiiew :—)

                    K 1 Reply Last reply
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                    • K KingJut

                      @ssnnweb Did you remove the broken theme or just upload the new .zip film?

                      L Offline
                      L Offline
                      lay
                      wrote on last edited by
                      #12

                      @KingJut
                      same here. first i made a backup. then i just uploaded the zip (without removing anything). works fine again

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                      • DMBD Offline
                        DMBD Offline
                        DMB
                        wrote on last edited by
                        #13

                        Yeah same issue here on multiple lay sites. good to know old theme fixes it

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                        • S ssnnweb

                          @KingJut just uploaded the new theme - Wordpress will automatically give you an notification like: 'this is an older version, do you want to downgrade to this version' - I clicked 'yes' and everything is working fine now. All the pages that we've designed are still there. Fjiiiew :—)

                          K Offline
                          K Offline
                          KingJut
                          wrote on last edited by
                          #14

                          @ssnnweb That worked perfect! Thanks.

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                          • arminunruhA Offline
                            arminunruhA Offline
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #15

                            hey if you update lay theme now the issue is fixed. sorry everybody! :O

                            K 1 Reply Last reply
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                            • arminunruhA arminunruh

                              hey if you update lay theme now the issue is fixed. sorry everybody! :O

                              K Offline
                              K Offline
                              KingJut
                              wrote on last edited by
                              #16

                              @arminunruh thanks dude!!

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