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  2. Shop / WooCommerce
  3. Images on Single Product Page not displayed correctly (mobile)

Images on Single Product Page not displayed correctly (mobile)

Scheduled Pinned Locked Moved Shop / WooCommerce
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  • D Offline
    D Offline
    Dan Laser
    wrote on last edited by
    #1

    Product images are set to be displayed uncropped. On mobile however the images on single product pages are displayed sqare and in very low resolution. Example link: https://danielglaser.de/produkt/for-whom-it-is-reserved-zine/ (tested on mobile with chrome and firefox, screenshot attached). What can i do to make this work correctly?

    Screenshot_20220620-093243.png

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      oh yea, going to fix this now :O

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #3

        can u try and install this wordpress plugin "regenerate thumbnails" and then use it to regenerate your image sizes?

        i think thats why it doesnt work
        lmk if that helped
        Screenshot 2022-06-20 at 17.44.05.png

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        • D Offline
          D Offline
          Dan Laser
          wrote on last edited by
          #4

          Hi,

          thanks for the feedback. Unfortunately regenerating the thumbnails with that plugin didn't have any effect. Neither did regenerating via Woocommerce > Status > Tools > Regenerate Thumbnails.

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #5

            ok ! lemme see what i can do

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            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by
              #6

              hey so i tried to recreat this
              http://sucuxshop.laytheme.com/product/sucux-kills-scarf/

              and i cant

              there must be sth wrong with the image sizes, there are sizes missing in your image tag,

              can u send your /wp-admin/ login info to info@laytheme.com with a link to this topic?
              then i will take a closer look on your site.

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              • D Offline
                D Offline
                Dan Laser
                wrote on last edited by
                #7

                @arminunruh said in Images on Single Product Page not displayed correctly (mobile):

                info@laytheme.com

                Thank you for looking into this issue.
                info is sent to info@laytheme.com

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #8

                  ok i fixed it!

                  it is a very rare bug that only happened once for someone else where wordpress cannot get the right image sizes.

                  i fixed this bug for the other images but not for the woocommerce ones. but i just did that and released an update and installed the update on your site.

                  have a good day

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                  • D Offline
                    D Offline
                    Dan Laser
                    wrote on last edited by
                    #9

                    Thank you a lot Armin!
                    Wishing you a nice day, too.

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                    I also code custom websites or custom Lay features.
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