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  3. HTML 5 – Autoplay not working on mobile

HTML 5 – Autoplay not working on mobile

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  • C Offline
    C Offline
    cassvd
    wrote on last edited by
    #1

    Hi there,

    I have a couple of HTML 5 videos on my site. Some of which are in carousels, some not, but I can't seem to get either of them to autoplay on mobile. Weirdly, they do play when clicked even though I don't have this option selected (see screenshot below). I don't have this issue on desktop.

    Additionally, I can see that the HTML 5 videos I have inside carousels which also include other images DO autoplay.

    I have updated Lay Theme and the Carousel plugin as well as clearing the project page cache. I'm not sure how to resolve this. Please help!

    Thanks,
    Cassidy

    Screen Shot 2022-09-14 at 10.42.51 AM.png

    C 1 Reply Last reply
    0
    • C cassvd

      Hi there,

      I have a couple of HTML 5 videos on my site. Some of which are in carousels, some not, but I can't seem to get either of them to autoplay on mobile. Weirdly, they do play when clicked even though I don't have this option selected (see screenshot below). I don't have this issue on desktop.

      Additionally, I can see that the HTML 5 videos I have inside carousels which also include other images DO autoplay.

      I have updated Lay Theme and the Carousel plugin as well as clearing the project page cache. I'm not sure how to resolve this. Please help!

      Thanks,
      Cassidy

      Screen Shot 2022-09-14 at 10.42.51 AM.png

      C Offline
      C Offline
      cassvd
      wrote on last edited by
      #2

      @cassvd Sorry, my site url is:
      cassidyvandyk.co.nz

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #3

        IMG_1500.jpg

        this video autoplays for me on my iphone safari

        u sure you dont have "low power mode" enabled on your phone?
        that causes videos to not autoplay

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        I also code custom websites or custom Lay features.
        💿 Email me here: 💿
        info@laytheme.com

        Before you post:
        1. When using a WordPress Cache plugin, disable it or clear your cache.
        2. Update Lay Theme and all Lay Theme Addons
        3. Disable all Plugins
        4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

        This often solves issues you might run into

        When you post:
        1. Post a link to where the problem is
        2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
        3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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