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  2. Installation Problems
  3. No zip file received

No zip file received

Scheduled Pinned Locked Moved Installation Problems
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  • E Offline
    E Offline
    electricerv
    wrote on Sep 15, 2022, 8:11 AM last edited by
    #1

    Hello Armin,

    a client I'm creating a site for purchased the pro license yesterday but he did not get a zip file yet. What can we do to get the file?

    Thank you very much and all the best,
    Denis

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    • F Offline
      F Offline
      felix_rabe
      wrote on Sep 15, 2022, 10:31 AM last edited by
      #2

      Sometimes you can download the unzipped folder and then zip it by yourself to upload it on Wordpress. Maybe this works.

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      • A Offline
        A Offline
        arminunruh
        Global Moderator
        wrote on Sep 16, 2022, 9:39 AM last edited by
        #3

        send an email to info@laytheme.com

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        • A Offline
          A Offline
          arminunruh
          Global Moderator
          wrote on Sep 16, 2022, 9:40 AM last edited by
          #4

          there should be an email by gumroad with the files

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          3/4

          Sep 16, 2022, 9:39 AM


          I also code custom websites or custom Lay features.
          💿 Email me here: 💿
          info@laytheme.com

          Before you post:
          1. When using a WordPress Cache plugin, disable it or clear your cache.
          2. Update Lay Theme and all Lay Theme Addons
          3. Disable all Plugins
          4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

          This often solves issues you might run into

          When you post:
          1. Post a link to where the problem is
          2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
          Online Users
          Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
          laytheme.com
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