Critical error message

[DLB]

Hi Armin,

I purchased a new Pro License for Lay theme last week. When downloaded (via Gumroad) and installed I received a WordPress critical error message. When looking at the version of the theme downloaded, it’s version v4.6 — not the most recent version of Lay. Could that have caused the issue?

I did manage to change the theme from Lay back to one of the WP default themes (2022 theme), via the cPanel login, so I’m assuming it could be an issue with Lay theme?

Let me know if you require any further info.

Thanks, D

[arminunruh]

oh damn!

what was the error?
i thought i had uploaded a new version lately to gumroad

i sent u the latest version by email

the one i uploaded to gumroad should work though mmh

[DLB]

Hey Armin,

Thanks very much for sending the latest version.

I’m still getting the same critical error message, when I try to activate Lay theme.

I’ve been in contact with hosting support, but they seem to think to think it’s related to Lay, rather than their hosting configuration.

Would it be possible for me to send you the site login details and cPanel info to take a look, please? It’s a bit beyond my knowledge.

Thanks again!

[arminunruh]

yes please do so!

can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com ?

i need your ftp login too