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  3. Thumbnailgrid Video not playing since Update

Thumbnailgrid Video not playing since Update

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  • S sascha plus x

    Hi, I just updated laytheme and since then the Videos in the thumbnailgrid don't play anymore. It also does not show the alternative picture. Can you help?
    here is the website link: https://kollektivplusx.de/overview/

    all the best,
    sascha

    S Offline
    S Offline
    sascha plus x
    wrote on last edited by
    #2

    @sascha-plus-x I also recently changed from http to https could that be the problem?

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    • D Offline
      D Offline
      Dave
      wrote on last edited by
      #3

      I have the same problem with Firefox in particular.

      See here: https://www.n-a-g-e-l.de/en/projekte/

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      • T Offline
        T Offline
        tizuma
        wrote on last edited by
        #4

        Same problem for me, only on firefox.

        https://studiohuckepack.de/projects/

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #5

          whoops

          will be fixed with the next update

          D 1 Reply Last reply
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          • arminunruhA arminunruh

            whoops

            will be fixed with the next update

            D Offline
            D Offline
            Dave
            wrote on last edited by
            #6

            @arminunruh Dear Armin, I fear the update hasen’t fixed the issue with firefox: https://www.n-a-g-e-l.de/en/projekte/

            Thumbnailgrid videos display only on hover.

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            • T Offline
              T Offline
              tizuma
              wrote on last edited by
              #7

              For me it almost fixed the issue. It seems like the video thumbnails now appear once you start scrolling the page. Still, thanks so much for responding and pushing an update so quickly.

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              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #8

                hey @Dave

                u sure u dont have this option enabled in customize:

                Customizing ▸ Project Thumbnails
                Project Thumbnail Mouseover

                Screenshot 2022-12-20 at 16.17.58.png

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #9

                  @tizuma damn do u have a link?

                  T 1 Reply Last reply
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                  • arminunruhA arminunruh

                    @tizuma damn do u have a link?

                    T Offline
                    T Offline
                    tizuma
                    wrote on last edited by tizuma
                    #10

                    @arminunruh sorry for the late reply. The problem still persists in firefox. here is a link: https://studiohuckepack.de/projects

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                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #11

                      hey there!

                      im releasing an update tomorrow. then please take a look if it works.
                      if it doesn't make sure to use a mp4 that uses the h.264 codec

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                      I also code custom websites or custom Lay features.
                      💿 Email me here: 💿
                      info@laytheme.com

                      Before you post:
                      1. When using a WordPress Cache plugin, disable it or clear your cache.
                      2. Update Lay Theme and all Lay Theme Addons
                      3. Disable all Plugins
                      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                      This often solves issues you might run into

                      When you post:
                      1. Post a link to where the problem is
                      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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