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    Unable to upload new images

    Bug Reports
    loading problem images
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    • A
      antonioprado last edited by

      Hi Armin,

      I have a big problem going on right now... i just wanted to update my website and when i've tried to upload new images, nothing happens; the thumbnail shows a small icon but i can't see the image. I've tried using chrome, safari, different formats (gifs, png, jpg) but nothing. I also contacted to my website host to figure out if my storage is full, but it's not. Please, could you check this out? I have some things that I need to update!

      Thank you!

      1 Reply Last reply Reply Quote 0
      • arminunruh
        arminunruh Global Moderator last edited by

        Hm and do you get any errors?
        Can you try to activate another theme like "twentysixteen" and then try to upload an image and see if it works?

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        • P
          preciousstuff last edited by

          Hello, I am experiencing the same problem. I am uploading images via the default dashboard through 1) media and 2) project page "+image" function.

          The upload doesn't work and results in an "HTTP Error"
          I've contacted my webhost and they say it's not a memory issue. I've also removed any inactive plugins, thinking that could have been an issue (it wasn't).

          Do you have any idea what is causing this and if there is a fix. Antonio—were you able to fix this?

          I have zero programming experience so any help would be greatly appreciated.

          Thank you in advance

          A 1 Reply Last reply Reply Quote 0
          • arminunruh
            arminunruh Global Moderator last edited by

            Hm not sure if it has to do with lay theme. You can try to activate another theme and then try to upload an image.
            Maybe this works?

            http://www.inmotionhosting.com/support/edu/wordpress/http-image-error

            I just googled: https://www.google.de/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=wordpress+image+upload+HTTP+Error

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            • A
              antonioprado @preciousstuff last edited by

              @preciousstuff Hi! Sorry for the late answer! Yes, the problem is solved! As Armin says, it's not a theme problem; i called my host provider and told them the problem, and it's a folder's permission (don't know exactly what they did, but the problem disappear immediately! So, you have to call your host provider again and tell them to solver the permission problems of your host!

              Cheers and again, sorry for the late answer!

              1 Reply Last reply Reply Quote 0
              • First post
                Last post

              Try this to fix issues before you post:

              Use the Search Feature. Maybe there is already a solution to your issue.

              1. Update Lay Theme and all Lay Theme Addons
              2. Disable all Plugins
              3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
              4. Now see if your problem solved itself
              5. Go here, see if your problem is listed here:
              Troubleshooting

              When you post:
              1. Post a link to where the problem is
              2. If the problem is difficult to explain, post screenshots / link to a video to explain it

              Thanks!

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