Installation not working, white screen
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Hi, I installed themes according to the guidelines but to no avail. I'm getting a white screen. I have a site through bluehosting. I did the installation with the lay.zip file.
Help is appreciated.
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can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
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Dear @arminunruh,
unfortunatly my website is not working. it shows a white screen – doesn't matter which page I try to open. Also tried to deactivate all plugins and cannot find the mistake... also the update is not working. Its given me always this error:Herunterladen der Aktualisierung von https://downloads.wordpress.org/release/de_DE/wordpress-6.6.1.zip …
Der Download ist fehlgeschlagen.: Die Prüfsumme der Datei (f07c53cc9ceebb808f3b0fc3807d5e87) stimmt nicht mit dem erwarteten Prüfsummenwert (64728de9c5788c9d475ef0597804daf7) überein.
Installation fehlgeschlagen.
I would appreciate your help such a lot !
All the best -
if you cant even update wordpress, probably your wordpress installation is corrupted
can you remove your wordpress website and then install it again?
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dear @arminunruh
unfortunately it's still not working.... : (
when i try another theme by wordpress its working again.
So i assume there is something wrong with lay-theme.Don't know what to do as its now neither showing the carrousel plugin....
Could you maybe have a look?Many thanks in advance!
Alex -
hey @alex91 !
sorry i was on holidays for a weekcan you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
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you dont use the version 7.2.0 no? cause that one is broken. make sure to use version 7.2.1 for example
https://kernl.us/api/v2/public/temporary-download/66c1ea9c1bf6b8f29cfb1306
Need custom programming for your Lay Theme site?
I regularly add new features to Lay Theme for free, based on user feedback. But if you or your client need something more specific, I’m happy to offer custom paid programming tailored to your project.
Email info@laytheme.com with the subject "Custom paid programming for Lay Theme" and a short description of what you need — I’ll reply with a cost estimate.
Custom features I build often make it into future Lay Theme updates, so your idea might benefit the whole community.
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it