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  3. Site doesn't show on phone

Site doesn't show on phone

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  • T Offline
    T Offline
    travelingrabbit
    wrote on last edited by
    #1

    Hi Armin

    My site didn't show up anymore so I deactivated all the Custom CSS/HTML as you suggest. The site works again on my desktop however my phone is still blank. What is going on?

    Many thanks for your help, best Sarah

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      maybe you have activated the custom phone layout
      and created an empty phone layout

      post a link to where the problem is please

      T 1 Reply Last reply
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      • arminunruhA arminunruh

        maybe you have activated the custom phone layout
        and created an empty phone layout

        post a link to where the problem is please

        T Offline
        T Offline
        travelingrabbit
        wrote on last edited by travelingrabbit
        #3

        @arminunruh
        Hi Armin

        I checked that, the phone layout is filled.
        I realized that when I put only www.sarahhaug.com (www.sarahhaug.com) the browser doesn’t charge the front page. However when I put www.sarahhaug.com/superette the front page charges correctly.
        How can I make sure that this step is happening automatically.(´Superette’ is the name of the front page) Do I have to call it home to avoid confusion? It seams to be only a problem with the phone.
        Thank you for your advice.
        Best S

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #4

          huh?

          u need to set the frontpage in customize -> frontpage

          T 1 Reply Last reply
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          • arminunruhA arminunruh

            huh?

            u need to set the frontpage in customize -> frontpage

            T Offline
            T Offline
            travelingrabbit
            wrote on last edited by
            #5

            @arminunruh I did. That is why I don't understand what is going on.

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            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by
              #6

              maybe you have created a page and a project that both have the same url "superette"

              you set the frontpage in customizer but then the website gets it mixed up because they both have the same url

              you can check urls under the title when you edit a page or a project

              i also see there are these two errors:
              Failed to load resource: the server responded with a status of 404 ()
              17:39:12.674 wpo-minify-footer-774db029.min.js:1
              Failed to load resource: the server responded with a status of 404 ()

              maybe disable the caching plugin and see if it works then as described in the box to the right.

              T 1 Reply Last reply
              0
              • arminunruhA arminunruh

                maybe you have created a page and a project that both have the same url "superette"

                you set the frontpage in customizer but then the website gets it mixed up because they both have the same url

                you can check urls under the title when you edit a page or a project

                i also see there are these two errors:
                Failed to load resource: the server responded with a status of 404 ()
                17:39:12.674 wpo-minify-footer-774db029.min.js:1
                Failed to load resource: the server responded with a status of 404 ()

                maybe disable the caching plugin and see if it works then as described in the box to the right.

                T Offline
                T Offline
                travelingrabbit
                wrote on last edited by
                #7

                @arminunruh
                Thanks for the Minify cache tip.
                I realized that I had two cache plugins running at the same time. I ditched one and the site works again.
                Best Sarah

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                I also code custom websites or custom Lay features.
                💿 Email me here: 💿
                info@laytheme.com

                Before you post:
                1. When using a WordPress Cache plugin, disable it or clear your cache.
                2. Update Lay Theme and all Lay Theme Addons
                3. Disable all Plugins
                4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                This often solves issues you might run into

                When you post:
                1. Post a link to where the problem is
                2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                Online Users
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