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    Site doesn't show on phone

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    • T
      travelingrabbit last edited by

      Hi Armin

      My site didn't show up anymore so I deactivated all the Custom CSS/HTML as you suggest. The site works again on my desktop however my phone is still blank. What is going on?

      Many thanks for your help, best Sarah

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      • arminunruh
        arminunruh Global Moderator last edited by

        maybe you have activated the custom phone layout
        and created an empty phone layout

        post a link to where the problem is please

        T 1 Reply Last reply Reply Quote 0
        • T
          travelingrabbit @arminunruh last edited by travelingrabbit

          @arminunruh
          Hi Armin

          I checked that, the phone layout is filled.
          I realized that when I put only www.sarahhaug.com (www.sarahhaug.com) the browser doesn’t charge the front page. However when I put www.sarahhaug.com/superette the front page charges correctly.
          How can I make sure that this step is happening automatically.(´Superette’ is the name of the front page) Do I have to call it home to avoid confusion? It seams to be only a problem with the phone.
          Thank you for your advice.
          Best S

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          • arminunruh
            arminunruh Global Moderator last edited by

            huh?

            u need to set the frontpage in customize -> frontpage

            T 1 Reply Last reply Reply Quote 0
            • T
              travelingrabbit @arminunruh last edited by

              @arminunruh I did. That is why I don't understand what is going on.

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              • arminunruh
                arminunruh Global Moderator last edited by

                maybe you have created a page and a project that both have the same url "superette"

                you set the frontpage in customizer but then the website gets it mixed up because they both have the same url

                you can check urls under the title when you edit a page or a project

                i also see there are these two errors:
                Failed to load resource: the server responded with a status of 404 ()
                17:39:12.674 wpo-minify-footer-774db029.min.js:1
                Failed to load resource: the server responded with a status of 404 ()

                maybe disable the caching plugin and see if it works then as described in the box to the right.

                T 1 Reply Last reply Reply Quote 0
                • T
                  travelingrabbit @arminunruh last edited by

                  @arminunruh
                  Thanks for the Minify cache tip.
                  I realized that I had two cache plugins running at the same time. I ditched one and the site works again.
                  Best Sarah

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                  • First post
                    Last post
                  Post a link to where the problem is
                  I don't answer or check forum DMs, please just post on the forum.
                  Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com

                  Before you post:

                  Use the Search Feature. Maybe there is already a solution to your issue.

                  1. Update Lay Theme and all Lay Theme Addons
                  2. Disable all Plugins
                  3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                  4. Now see if your problem solved itself
                  5. Go here, see if your problem is listed here:
                  Troubleshooting

                  When you post:
                  1. Post a link to where the problem is
                  2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                  Thanks!

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