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  3. Carousel HTLM5 Video

Carousel HTLM5 Video

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  • arminunruhA Offline
    arminunruhA Offline
    arminunruh
    Global Moderator
    wrote on last edited by
    #27

    Hey @jakeclew

    Please update Lay Theme and the Carousel Addon.
    Now when you edit a HTML5 video in a carousel (double click it) you now have a new option: Show "Unmute/Mute" button

    Activate it and now you'll have a button that lets users activate the sound of your video!

    J 1 Reply Last reply
    0
    • arminunruhA arminunruh

      Hey @jakeclew

      Please update Lay Theme and the Carousel Addon.
      Now when you edit a HTML5 video in a carousel (double click it) you now have a new option: Show "Unmute/Mute" button

      Activate it and now you'll have a button that lets users activate the sound of your video!

      J Offline
      J Offline
      jakeclew
      wrote on last edited by
      #28

      @arminunruh Hey Armin, thank you for looking into this for us and getting it fixed, working a lot better now :) although, when I click on the sound icon to unmute the video it automatically clicks onto the next video within the carousel, could we look at that particular area within the frame being separate or brought to the front so that when the icon is clicked it stays on the same video?

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #29

        oh that shouldn't happen of course!
        lemme check

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #30

          Ok i couldn't reproduce that bug.
          I think you need to make sure you have really updated BOTH lay theme and the carousel addon.

          If that still doesn't work:

          can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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          • J Offline
            J Offline
            jakeclew
            wrote on last edited by
            #31

            @arminunruh Doh! My bad, thanks so much Armin, although I can't see where to update the Carousel? Hope you can help, cheers mate

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            • W Offline
              W Offline
              wardsnippe
              wrote on last edited by
              #32

              Hi @arminunruh, I am having trouble using the unmute button in my website (test.wardsnippe.nl). The button is not pressable in both Firefox and Safari. The video also auto plays in the carousel while I didn't check the autoplay checkbox. However the last issue is not that important to me.

              How do I fix the unpressable issue on my mute/unmute button?

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              • RichardR Offline
                RichardR Offline
                Richard
                Global Moderator
                wrote on last edited by
                #33

                Dear @wardsnippe

                The option to Autoplay a video in the carousel is not given -
                The video must autoplay if it's within a carousel slide.

                • Possibly you were referring to the autoplay of the Carousel itself?

                Testing a stand alone video in Chrome, Safari & Firefox i am able to click the Mute/unmute button.

                If you are unable, could you first check these steps to make sure:

                • Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

                • Any Custom CSS or JS that may interfere is temporarily removed.

                • Any third-party plugins de-activated to see if this resolves the issue.

                • License key not activated - (in website blank situations or button not available)

                • If your WordPress Dashboard shows a warning "PHP Update required"
                  please update your PHP version in your webhost control panel.

                • Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.

                Hope this helps & talk soon :)

                Richard

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                • willcanningW Offline
                  willcanningW Offline
                  willcanning
                  wrote on last edited by
                  #34

                  Hi Richard,

                  Same problem for me:

                  https://directorslab.com/albert-moya-2

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                  • willcanningW Offline
                    willcanningW Offline
                    willcanning
                    wrote on last edited by
                    #35

                    Hey @wardsnippe @Richard! Fixed by positioning the button top-right. I think it was interfacing weirdly with our slide captions and numbers.

                    Code used was simply:

                    .lay-mute-unmute-button {
                    	top: 1%;
                    	right: 1%;
                    }
                    

                    Hope that helps :)

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                    • RichardR Offline
                      RichardR Offline
                      Richard
                      Global Moderator
                      wrote on last edited by
                      #36

                      Dear @willcanning

                      Awesome! thank you for the update 🌼You are correct, an issue with element overlap.

                      Beautiful website btw - "spacewalkers" :)


                      Best wishes
                      Richard
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                      I also code custom websites or custom Lay features.
                      💿 Email me here: 💿
                      info@laytheme.com

                      Before you post:
                      1. When using a WordPress Cache plugin, disable it or clear your cache.
                      2. Update Lay Theme and all Lay Theme Addons
                      3. Disable all Plugins
                      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                      This often solves issues you might run into

                      When you post:
                      1. Post a link to where the problem is
                      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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