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    Bought the wrong plugin

    Addons
    fullscreen carousel plugin wrong slider
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    • L
      Lasse last edited by

      Hi Armin!

      I recently bought the fullscreen slider plugin for my brother's photography website. Unfortunately I thought it would be a fullscreen slideshow of photos and not a slider from sections to other sections.

      Is it possible to swap fullscreen slider and carousel after buying?
      Would be great. Thanks!

      Best regards
      Lasse

      1 Reply Last reply Reply Quote 0
      • arminunruh
        arminunruh Global Moderator last edited by

        Yes sure, im sending u an email.

        1 Reply Last reply Reply Quote 0
        • L
          Lasse last edited by

          Hi Armin!

          Thank you very much! Do you need my e-Mail address?

          Best regards
          Lasse

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          • arminunruh
            arminunruh Global Moderator last edited by

            No I took your email address from the forum here.

            1 Reply Last reply Reply Quote 0
            • L
              Lasse last edited by

              Sorry for the inconvenience, but have you already sent the mail? If its the case it got lost on the way and u may send it again? Thank you very much

              1 Reply Last reply Reply Quote 0
              • arminunruh
                arminunruh Global Moderator last edited by

                Hey the subject was "lay theme carousel addon" email is from 9 days ago. Can you check if it is in your spam?
                Email went to "lasseweinbrandt@gmail.com"

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                • L
                  lkhare last edited by

                  Hi Armin!

                  I also did this, would it be okay to swap fullscreen slider for the carousel too?

                  Thanks,

                  Lauren

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                  • arminunruh
                    arminunruh Global Moderator last edited by

                    Ok, I sent u an email!

                    1 Reply Last reply Reply Quote 0
                    • L
                      lkhare last edited by

                      Thankyou Armin!

                      1 Reply Last reply Reply Quote 0
                      • First post
                        Last post

                      Try this to fix issues before you post:

                      Use the Search Feature. Maybe there is already a solution to your issue.

                      1. Update Lay Theme and all Lay Theme Addons
                      2. Disable all Plugins
                      3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                      4. Now see if your problem solved itself
                      5. Go here, see if your problem is listed here:
                      Troubleshooting

                      When you post:
                      1. Post a link to where the problem is
                      2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                      Thanks!

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