too many failed orders

[doorofperception]

Hello, I installed a shop for a client here:
https://practice.de/

Generally, it works but too many orders are failing. Of course, I don't know how much this is Laytheme related. But I would appreciate any tips regarding possible solutions. Unfortunately, I also don't know which payment method was selected for the failed purchases. My client just received too many emails from people telling her the purchase didn't go through.

I use WooCommerce payments with the following options:
Credit card / debit card
giropay
Sofort

Any ideas?

Best — Ben

[arminunruh]

hey ben

maybe this helps?
https://woocommerce.com/posts/understand-and-fix-failed-order-status-in-woocommerce/#:~:text=Go to WooCommerce → Orders,number to find more information .

i just googled:
woocommere find out which orders failed and why