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  3. updated carousel not working

updated carousel not working

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  • C Offline
    C Offline
    cd
    wrote on last edited by
    #1

    Hey there,

    I've been having issues getting the captions to show up in my Carousel. I have tried just about everything on the forums - my settings are correct it seems, and previously I thought the issue might have to do with the fact that I was using an older version of the plug-in. However, I've tried updating my plug-in twice now and both times it has 1) caused a "critical error" on my website and 2) has actually rendered the Carousel dysfunctional, in that I can't go into the Carousel interface anymore to edit anything. The interface box opens but it looks like this:
    Screen Shot 2023-01-31 at 10.46.56 AM.png

    I reinstalled my older version of the plugin the first time so that I could at least add images. Now I can't really do anything, and would rather not keep having to uninstall and reinstall both Laytheme and the plugin, just to see if I can get the captions to work...

    Anyone any advice on how to fix this? My website URL is studyingviolin.com. I'm running version 2.0.7 of the Carousel and 4.1.6 of Laytheme. I believe that is the version of LT that was out when I purchased a license and that I did update that in one of my previous reinstallation maneuvers... don't remember what version LT is at now.

    Thank you so much for your help, I really appreciate it!

    O 1 Reply Last reply
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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      you need to update lay theme

      1 Reply Last reply
      0
      • C cd

        Hey there,

        I've been having issues getting the captions to show up in my Carousel. I have tried just about everything on the forums - my settings are correct it seems, and previously I thought the issue might have to do with the fact that I was using an older version of the plug-in. However, I've tried updating my plug-in twice now and both times it has 1) caused a "critical error" on my website and 2) has actually rendered the Carousel dysfunctional, in that I can't go into the Carousel interface anymore to edit anything. The interface box opens but it looks like this:
        Screen Shot 2023-01-31 at 10.46.56 AM.png

        I reinstalled my older version of the plugin the first time so that I could at least add images. Now I can't really do anything, and would rather not keep having to uninstall and reinstall both Laytheme and the plugin, just to see if I can get the captions to work...

        Anyone any advice on how to fix this? My website URL is studyingviolin.com. I'm running version 2.0.7 of the Carousel and 4.1.6 of Laytheme. I believe that is the version of LT that was out when I purchased a license and that I did update that in one of my previous reinstallation maneuvers... don't remember what version LT is at now.

        Thank you so much for your help, I really appreciate it!

        O Offline
        O Offline
        olga_segura
        wrote on last edited by
        #3

        @cd Hi! Could you solve this? I'm having the same problem! And I've already updated LayTheme Version but everytime I update LYT + carousel addon + wordpress version, everything crashes and it causes a critical error on my website. So don't know what to do.. Please I would like some help! Thanks!

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        I also code custom websites or custom Lay features.
        šŸ’æ Email me here: šŸ’æ
        info@laytheme.com

        Before you post:
        1. When using a WordPress Cache plugin, disable it or clear your cache.
        2. Update Lay Theme and all Lay Theme Addons
        3. Disable all Plugins
        4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

        This often solves issues you might run into

        When you post:
        1. Post a link to where the problem is
        2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
        3. If the problem is difficult to explain, post screenshots / link to a video to explain it
        Online Users
        Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
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