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  3. Theme crashed - because of Polylang?

Theme crashed - because of Polylang?

Scheduled Pinned Locked Moved Installation Problems
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  • S Sarah

    @alasdair17: Thank you for looking into this!

    The link is http://studioranokel.de

    And no, I still can't log in, at wp-admin it only tells me there has been a critical error.

    I got an email that provided a link for "recovery mode" though. It works and I deactivated all of the plugins (which didn't change anything, as the problem seems to be about the theme). Now I'm at loss what to do, as I don't know what the error detail actually means...

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    alasdair17
    wrote on last edited by
    #6

    @Sarah no problem! ahh, i think you'll need to speak to @arminunruh about this issue.

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    • A alasdair17

      @Sarah no problem! ahh, i think you'll need to speak to @arminunruh about this issue.

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      Sarah
      wrote on last edited by
      #7

      @alasdair17: Yeah... how do I do this, how can I reach him?![alt text](image url)

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      • S Sarah

        @alasdair17: Yeah... how do I do this, how can I reach him?![alt text](image url)

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        Sarah
        wrote on last edited by
        #8

        @alasdair17 @arminunruh

        Circling back to this, I don't want to be annoying, but seriously, how do I do this? My website is still down, and I can't find any other option for support than this forum? Is there any chance to get support somewhere else, or to contact someone directly about it?

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        • S Sarah

          @alasdair17 @arminunruh

          Circling back to this, I don't want to be annoying, but seriously, how do I do this? My website is still down, and I can't find any other option for support than this forum? Is there any chance to get support somewhere else, or to contact someone directly about it?

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          Sarah
          wrote on last edited by
          #9

          @alasdair17 @arminunruh

          Update: As I needed the website, I restored my latest backup with an old Lay theme version, so you can`t see the error in action anymore.

          However, I really beg you to look into this - I really wish to be able to update to the new Lay version (especially since it finally seems to support Polylang content duplication?)!

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          • S Sarah

            @alasdair17 @arminunruh

            Update: As I needed the website, I restored my latest backup with an old Lay theme version, so you can`t see the error in action anymore.

            However, I really beg you to look into this - I really wish to be able to update to the new Lay version (especially since it finally seems to support Polylang content duplication?)!

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            alasdair17
            wrote on last edited by alasdair17
            #10

            @Sarah hey, I saw on the laytheme instagram that Armin will be answering questions soon. I'm not too sure on how to fix your polylang issue, sorry!

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            • S Sarah referenced this topic on
            • A alasdair17

              @Sarah hey, I saw on the laytheme instagram that Armin will be answering questions soon. I'm not too sure on how to fix your polylang issue, sorry!

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              Sarah
              wrote on last edited by
              #11

              @alasdair17: Yeah, that's okay, you tried to help and I really appreciate it. Which instagram account can I check for info like this? It feels a bit like trying to reach into the void, if you don't know where to look and where to ask..

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              • S Sarah

                @alasdair17: Yeah, that's okay, you tried to help and I really appreciate it. Which instagram account can I check for info like this? It feels a bit like trying to reach into the void, if you don't know where to look and where to ask..

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                alasdair17
                wrote on last edited by
                #12

                @Sarah https://www.instagram.com/laytheme/ here you go :)

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                • A alasdair17

                  @Sarah https://www.instagram.com/laytheme/ here you go :)

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                  Sarah
                  wrote on last edited by
                  #13

                  @alasdair17: Thanx! :-)

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                  • arminunruhA Offline
                    arminunruhA Offline
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #14

                    hey there!

                    u need to use a different php version

                    you need at least php 7

                    you can set your php version in your webhost control panel

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                    • arminunruhA arminunruh

                      hey there!

                      u need to use a different php version

                      you need at least php 7

                      you can set your php version in your webhost control panel

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                      Sarah
                      wrote on last edited by
                      #15

                      @arminunruh: Ah! Thank you so much!

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                      • arminunruhA Offline
                        arminunruhA Offline
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #16

                        sure, with the next update it'll be compatible with older versions of php

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                        I also code custom websites or custom Lay features.
                        šŸ’æ Email me here: šŸ’æ
                        info@laytheme.com

                        Before you post:
                        1. When using a WordPress Cache plugin, disable it or clear your cache.
                        2. Update Lay Theme and all Lay Theme Addons
                        3. Disable all Plugins
                        4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                        This often solves issues you might run into

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