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  3. Theme crashed - because of Polylang?

Theme crashed - because of Polylang?

Scheduled Pinned Locked Moved Installation Problems
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  • A alasdair17

    @Sarah no problem! ahh, i think you'll need to speak to @arminunruh about this issue.

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    Sarah
    wrote on last edited by
    #7

    @alasdair17: Yeah... how do I do this, how can I reach him?![alt text](image url)

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    • S Sarah

      @alasdair17: Yeah... how do I do this, how can I reach him?![alt text](image url)

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      Sarah
      wrote on last edited by
      #8

      @alasdair17 @arminunruh

      Circling back to this, I don't want to be annoying, but seriously, how do I do this? My website is still down, and I can't find any other option for support than this forum? Is there any chance to get support somewhere else, or to contact someone directly about it?

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      • S Sarah

        @alasdair17 @arminunruh

        Circling back to this, I don't want to be annoying, but seriously, how do I do this? My website is still down, and I can't find any other option for support than this forum? Is there any chance to get support somewhere else, or to contact someone directly about it?

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        Sarah
        wrote on last edited by
        #9

        @alasdair17 @arminunruh

        Update: As I needed the website, I restored my latest backup with an old Lay theme version, so you can`t see the error in action anymore.

        However, I really beg you to look into this - I really wish to be able to update to the new Lay version (especially since it finally seems to support Polylang content duplication?)!

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        • S Sarah

          @alasdair17 @arminunruh

          Update: As I needed the website, I restored my latest backup with an old Lay theme version, so you can`t see the error in action anymore.

          However, I really beg you to look into this - I really wish to be able to update to the new Lay version (especially since it finally seems to support Polylang content duplication?)!

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          alasdair17
          wrote on last edited by alasdair17
          #10

          @Sarah hey, I saw on the laytheme instagram that Armin will be answering questions soon. I'm not too sure on how to fix your polylang issue, sorry!

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          • S Sarah referenced this topic on
          • A alasdair17

            @Sarah hey, I saw on the laytheme instagram that Armin will be answering questions soon. I'm not too sure on how to fix your polylang issue, sorry!

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            Sarah
            wrote on last edited by
            #11

            @alasdair17: Yeah, that's okay, you tried to help and I really appreciate it. Which instagram account can I check for info like this? It feels a bit like trying to reach into the void, if you don't know where to look and where to ask..

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            • S Sarah

              @alasdair17: Yeah, that's okay, you tried to help and I really appreciate it. Which instagram account can I check for info like this? It feels a bit like trying to reach into the void, if you don't know where to look and where to ask..

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              alasdair17
              wrote on last edited by
              #12

              @Sarah https://www.instagram.com/laytheme/ here you go :)

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              • A alasdair17

                @Sarah https://www.instagram.com/laytheme/ here you go :)

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                Sarah
                wrote on last edited by
                #13

                @alasdair17: Thanx! :-)

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #14

                  hey there!

                  u need to use a different php version

                  you need at least php 7

                  you can set your php version in your webhost control panel

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                  • arminunruhA arminunruh

                    hey there!

                    u need to use a different php version

                    you need at least php 7

                    you can set your php version in your webhost control panel

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                    Sarah
                    wrote on last edited by
                    #15

                    @arminunruh: Ah! Thank you so much!

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                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #16

                      sure, with the next update it'll be compatible with older versions of php

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                      I also code custom websites or custom Lay features.
                      šŸ’æ Email me here: šŸ’æ
                      info@laytheme.com

                      Before you post:
                      1. When using a WordPress Cache plugin, disable it or clear your cache.
                      2. Update Lay Theme and all Lay Theme Addons
                      3. Disable all Plugins
                      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                      This often solves issues you might run into

                      When you post:
                      1. Post a link to where the problem is
                      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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