website blank.
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Hello, I'm having issues on a website for a client of mine: https://huisartsthomasvandamme.be/
Homepage is blank after making some changes to it. All other new (test) pages or other updated pages also go blank.
Everything is updated, including wordpress, laytheme, addons. I tried disabling css and all addons but that did not help. I also called my hosting provider and they confirmed the issue was not on their end.Since it's for a client who urgently needs to be able to communicate, it's urgent.
Any idea?
Thanks in advance! -
Small update: thanks to my hosting provider I was able to reinstall a backup from a few days ago, before I updated laytheme and wordpress. Now everything seems back to normal, yet this is only a temporary fix since updates will be needed in the future.
Is my issue known / common? Can you tell me what to do when I will need to update in the future to prevent this issue from happening again? -
sorry i was sick
ok mmh
can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
Try this to fix issues before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it
