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    image quality dropped

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    • Y
      yungvenmo last edited by

      Hello,

      I recently activated a licensed version of Lay Theme and made a pretty big jump in updates (from 2.7.5 to current version).

      Everything seems to have transitioned okay except all of my image assets which dropped slightly in quality. I did set the image quality to 100% and am not showing resized versions of my images in the lay settings.

      Any idea what may be causing this loss in image quality?

      Y 1 Reply Last reply Reply Quote 0
      • Y
        yungvenmo @yungvenmo last edited by

        update: I turned on lazy load which helps, but some images are inconsistent. sometimes it will show a reduced quality version, and other times it will show the full quality version.

        is there a way to enforce a consistent quality?

        thanks for reading!

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        • arminunruh
          arminunruh Global Moderator last edited by

          send a link

          Y 1 Reply Last reply Reply Quote 0
          • Y
            yungvenmo @arminunruh last edited by

            @arminunruh thanks for getting back to me. here's my website: https://www.jonphamdp.com/

            I'm noticing that upon first load, the image quality is slightly lower. If I click onto another page, and go back to home page, the images are replaced with the full quality version.

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            • arminunruh
              arminunruh Global Moderator last edited by

              hey on the frontpage this image is loaded:
              https://i0.wp.com/www.jonphamdp.com/wp-content/uploads/2020/12/ot_thumbnail_3.jpg?fit=624%2C624&ssl=1

              and on another page this image is loaded:
              https://www.jonphamdp.com/wp-content/uploads/2020/12/ot_thumbnail_3.jpg

              i think you must have some image plugin installed that loads a different compressed version of the image

              Y 1 Reply Last reply Reply Quote 0
              • Y
                yungvenmo @arminunruh last edited by

                @arminunruh thank you so much. I was able to pinpoint the plugin, which was Jetpack by wordpress.

                1 Reply Last reply Reply Quote 1
                • First post
                  Last post

                I don't answer or check forum DMs, please just post on the forum.

                Try this to fix issues before you post:

                Use the Search Feature. Maybe there is already a solution to your issue.

                1. Update Lay Theme and all Lay Theme Addons
                2. Disable all Plugins
                3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                4. Now see if your problem solved itself
                5. Go here, see if your problem is listed here:
                Troubleshooting

                When you post:
                1. Post a link to where the problem is
                2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                Thanks!

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