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    "Product Thumbnail Grid"-Button is missing

    Shop / WooCommerce
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    • P
      Pat last edited by Pat

      Hi there,

      i am working on a redesign for this website. I tried to install laytheme on an existing wordpress installation. All seems to work. WooCommerce was already installed, all products are there. But in the gridder the "Product Thumbnail Grid"-Button is missing. Can you please have a look and help me fix it?

      Thx & Best
      Patrick

      https://hess.iftruethen.de/

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      • P
        Pat last edited by

        All other plugins are deactivated, btw.

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        • P
          Pat last edited by

          Bildschirmfoto 2023-02-16 um 12.02.22.png

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          • P
            Pat last edited by

            Is there a possibility that you have a look, please? 🤗

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            • arminunruh
              arminunruh Global Moderator last edited by

              you need to enter your license key and u need to update lay theme

              please be patient it always takes me at least one day to answer xD

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                Pat @arminunruh last edited by

                @arminunruh thank you.

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                  Pat last edited by Pat

                  Hi @arminunruh,

                  as I couldn't make it work I made a fresh install. I followed the steps of the Shop Setup and imported products via csv-file. I activated the licence key. But still the woocommerce-button to add the product thumbnail grid is missing. Also this section is missing: "Customize" → "WooCommerce" → "Product Thumbnails"
                  I don't have custom code added yet.
                  Can you please have a look, I hope you can help :)

                  Thanks, best
                  Patrick

                  https://hess.buero-feuerwache.de/shop

                  Bildschirmfoto 2023-03-10 um 10.54.13.png Bildschirmfoto 2023-03-10 um 10.54.39.png

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                  • A
                    alasdair17 @Pat last edited by

                    @Pat hey, you need to update your laytheme to the latest version. I can tell it's outdated because you are missing other features in the 'More' dropdown.

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                    • P
                      Pat @alasdair17 last edited by

                      @alasdair17, thank you. I doubled checked before...😅 Right in this moment I saw that it's an old version. Now it works. Thanks a lot!

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                      • A
                        alasdair17 @Pat last edited by

                        @Pat good stuff!

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