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  2. Shop / WooCommerce
  3. "Product Thumbnail Grid"-Button is missing

"Product Thumbnail Grid"-Button is missing

Scheduled Pinned Locked Moved Shop / WooCommerce
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  • P Offline
    P Offline
    Pat
    wrote on last edited by Pat
    #1

    Hi there,

    i am working on a redesign for this website. I tried to install laytheme on an existing wordpress installation. All seems to work. WooCommerce was already installed, all products are there. But in the gridder the "Product Thumbnail Grid"-Button is missing. Can you please have a look and help me fix it?

    Thx & Best
    Patrick

    https://hess.iftruethen.de/

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    • P Offline
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      Pat
      wrote on last edited by
      #2

      All other plugins are deactivated, btw.

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      • P Offline
        P Offline
        Pat
        wrote on last edited by
        #3

        Bildschirmfoto 2023-02-16 um 12.02.22.png

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          Pat
          wrote on last edited by
          #4

          Is there a possibility that you have a look, please? šŸ¤—

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          • arminunruhA Online
            arminunruhA Online
            arminunruh
            Global Moderator
            wrote on last edited by
            #5

            you need to enter your license key and u need to update lay theme

            please be patient it always takes me at least one day to answer xD

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            • arminunruhA arminunruh

              you need to enter your license key and u need to update lay theme

              please be patient it always takes me at least one day to answer xD

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              Pat
              wrote on last edited by
              #6

              @arminunruh thank you.

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                Pat
                wrote on last edited by Pat
                #7

                Hi @arminunruh,

                as I couldn't make it work I made a fresh install. I followed the steps of the Shop Setup and imported products via csv-file. I activated the licence key. But still the woocommerce-button to add the product thumbnail grid is missing. Also this section is missing: "Customize" → "WooCommerce" → "Product Thumbnails"
                I don't have custom code added yet.
                Can you please have a look, I hope you can help :)

                Thanks, best
                Patrick

                https://hess.buero-feuerwache.de/shop

                Bildschirmfoto 2023-03-10 um 10.54.13.png Bildschirmfoto 2023-03-10 um 10.54.39.png

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                • P Pat

                  Hi @arminunruh,

                  as I couldn't make it work I made a fresh install. I followed the steps of the Shop Setup and imported products via csv-file. I activated the licence key. But still the woocommerce-button to add the product thumbnail grid is missing. Also this section is missing: "Customize" → "WooCommerce" → "Product Thumbnails"
                  I don't have custom code added yet.
                  Can you please have a look, I hope you can help :)

                  Thanks, best
                  Patrick

                  https://hess.buero-feuerwache.de/shop

                  Bildschirmfoto 2023-03-10 um 10.54.13.png Bildschirmfoto 2023-03-10 um 10.54.39.png

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                  A Offline
                  alasdair17
                  wrote on last edited by
                  #8

                  @Pat hey, you need to update your laytheme to the latest version. I can tell it's outdated because you are missing other features in the 'More' dropdown.

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                  • A alasdair17

                    @Pat hey, you need to update your laytheme to the latest version. I can tell it's outdated because you are missing other features in the 'More' dropdown.

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                    Pat
                    wrote on last edited by
                    #9

                    @alasdair17, thank you. I doubled checked before...šŸ˜… Right in this moment I saw that it's an old version. Now it works. Thanks a lot!

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                    • P Pat

                      @alasdair17, thank you. I doubled checked before...šŸ˜… Right in this moment I saw that it's an old version. Now it works. Thanks a lot!

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                      alasdair17
                      wrote on last edited by
                      #10

                      @Pat good stuff!

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