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  3. Shop page not showing any products

Shop page not showing any products

Scheduled Pinned Locked Moved Shop / WooCommerce
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  • C carbootstudio

    @carbootstudio

    In fact I've now tried to add an image to the homepage, and its still blank after publishing. So definitely not a woocommerce issue.

    I do have this message on my account but I don't know what to do with it? When I follow the link its not clear what I'm to do.

    "Your theme (Lay Theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
    Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
    If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again."

    And also this is showing in my system report:
    SoapClient: Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.

    Best wishes,
    Katie

    A Offline
    A Offline
    alasdair17
    wrote on last edited by
    #3

    @carbootstudio hey, if you post a link it might help to take a closer look to help fix the issue. Have you added in the 'Woocommerce product thumbnail grid' onto the shop page grid?

    C 1 Reply Last reply
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    • A alasdair17

      @carbootstudio hey, if you post a link it might help to take a closer look to help fix the issue. Have you added in the 'Woocommerce product thumbnail grid' onto the shop page grid?

      C Offline
      C Offline
      carbootstudio
      wrote on last edited by
      #4

      @alasdair17
      Hi!
      Yes i've added the product thumbnail grid to the woocommerce shop page.

      Here's my site:

      carbootcarbootcarboot.com/shop

      Best wishes,
      Katie

      C 1 Reply Last reply
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      • C carbootstudio

        @alasdair17
        Hi!
        Yes i've added the product thumbnail grid to the woocommerce shop page.

        Here's my site:

        carbootcarbootcarboot.com/shop

        Best wishes,
        Katie

        C Offline
        C Offline
        carbootstudio
        wrote on last edited by
        #5

        @carbootstudio

        Also my homepage image is now visible for some reason - so ignore that message.

        Shop page still not showing thumbnails
        here's a link to a product thats meant to be showing:

        https://carbootcarbootcarboot.com/product/crescent-kisses-bag-tan/

        Best wishes,
        Katie

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        • C carbootstudio

          @carbootstudio

          Also my homepage image is now visible for some reason - so ignore that message.

          Shop page still not showing thumbnails
          here's a link to a product thats meant to be showing:

          https://carbootcarbootcarboot.com/product/crescent-kisses-bag-tan/

          Best wishes,
          Katie

          A Offline
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          alasdair17
          wrote on last edited by
          #6

          @carbootstudio thanks for the link, hmmm strange. Have you tried making a brand new page and then adding in the 'product thumbnail grid' in there to see if it shows up on a new page?

          Maybe something going on with the shop page that is automatically generated when woocommerce is installed.

          C 1 Reply Last reply
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          • A alasdair17

            @carbootstudio thanks for the link, hmmm strange. Have you tried making a brand new page and then adding in the 'product thumbnail grid' in there to see if it shows up on a new page?

            Maybe something going on with the shop page that is automatically generated when woocommerce is installed.

            C Offline
            C Offline
            carbootstudio
            wrote on last edited by
            #7

            @alasdair17

            Thanks for your reply. Just tried that and it doesn't show either!

            This is what it looks like in edit mode when i insert the product thumbnails into gridder (seems a bit weird?)
            Screen Shot 2023-03-07 at 21.31.48.png

            Best,
            Katie

            C A 2 Replies Last reply
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            • C carbootstudio

              @alasdair17

              Thanks for your reply. Just tried that and it doesn't show either!

              This is what it looks like in edit mode when i insert the product thumbnails into gridder (seems a bit weird?)
              Screen Shot 2023-03-07 at 21.31.48.png

              Best,
              Katie

              C Offline
              C Offline
              carbootstudio
              wrote on last edited by
              #8

              @carbootstudio

              @alasdair17 I also noticed it says this when i go to inspect the shop page (im a complete beginner btw so no idea what this means)

              Screen Shot 2023-03-07 at 21.37.47.png

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              • C carbootstudio

                @alasdair17

                Thanks for your reply. Just tried that and it doesn't show either!

                This is what it looks like in edit mode when i insert the product thumbnails into gridder (seems a bit weird?)
                Screen Shot 2023-03-07 at 21.31.48.png

                Best,
                Katie

                A Offline
                A Offline
                alasdair17
                wrote on last edited by
                #9

                @carbootstudio ahh, i think it's hidden because you've got the row set to 'collapse'. See if you drag the wee white square in corner away from the right to make the thumbnail grid smaller and then in the white space on the row right click and 'expand row'.

                or just make a new row above it and add in the thumbnail grid again and then delete the other rows beneath it. Just make sure it's not 'collapsed'.

                Hope that works!

                C 1 Reply Last reply
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                • A alasdair17

                  @carbootstudio ahh, i think it's hidden because you've got the row set to 'collapse'. See if you drag the wee white square in corner away from the right to make the thumbnail grid smaller and then in the white space on the row right click and 'expand row'.

                  or just make a new row above it and add in the thumbnail grid again and then delete the other rows beneath it. Just make sure it's not 'collapsed'.

                  Hope that works!

                  C Offline
                  C Offline
                  carbootstudio
                  wrote on last edited by
                  #10

                  @alasdair17

                  Ah amazing! That worked! Thank you so much!! :)

                  A 1 Reply Last reply
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                  • C carbootstudio

                    @alasdair17

                    Ah amazing! That worked! Thank you so much!! :)

                    A Offline
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                    alasdair17
                    wrote on last edited by
                    #11

                    @carbootstudio no worries at all, glad you got it working!

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                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #12

                      thanks for the help!

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