Skip to content
  • Recent
  • Tags
  • Popular
  • Users
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse

Lay Theme Forum

  1. Home
  2. Bug Reports
  3. slow navigation WP admin control panel

slow navigation WP admin control panel

Scheduled Pinned Locked Moved Bug Reports
8 Posts 3 Posters 228 Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • jacopoeffeJ Offline
    jacopoeffeJ Offline
    jacopoeffe
    wrote on last edited by jacopoeffe
    #1

    Hi there, I'm experiencing a big problem while I'm working on a website of a client.

    My client purchased the "lay theme pro license", but since when I activated the theme on wordpress, the whole wordpress control panel started to be terribly slow.
    Every change I do, every section I want to see, everything i try to do, it needs 30sec and more to load the page.
    It's almost impossible to work in these conditions, very frustrating.

    I already tried to deactivate plugins, reset database, data etc... nothing worked.

    I even tried to clean completely the hosting space, then I recreated the database and reinstalled the cms, but nothing worked...
    WP admin was was quick until the moment I activated lay theme, from that moment it returned to be slow.

    How could I do?
    The website is http://www.francescaocchi.com

    Thanks in advance,
    Regards,
    Jacopo

    https://www.jacopofaggian.net

    1 Reply Last reply
    0
    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      mh yea that shouldnt happen!

      can you send your

      • website address
      • /wp-admin/ username and password
      • webhost control panel

      and a link to this topic to info@laytheme.com?

      jacopoeffeJ 3 Replies Last reply
      0
      • arminunruhA arminunruh

        mh yea that shouldnt happen!

        can you send your

        • website address
        • /wp-admin/ username and password
        • webhost control panel

        and a link to this topic to info@laytheme.com?

        jacopoeffeJ Offline
        jacopoeffeJ Offline
        jacopoeffe
        wrote on last edited by
        #3

        @arminunruh hi, thank you!
        I sent everything you need to the mail you told me.

        Waiting for news.
        Thanks,
        Jacopo

        https://www.jacopofaggian.net

        1 Reply Last reply
        0
        • arminunruhA arminunruh

          mh yea that shouldnt happen!

          can you send your

          • website address
          • /wp-admin/ username and password
          • webhost control panel

          and a link to this topic to info@laytheme.com?

          jacopoeffeJ Offline
          jacopoeffeJ Offline
          jacopoeffe
          wrote on last edited by jacopoeffe
          #4

          @arminunruh just to add more details here...
          Yestreday I installed the "Query monitor" plugin, and it analysed the abnormal wp-admin page loading time (usually between 25 and 40 seconds as you can see)...
          411f9e5f-5467-42b2-890b-ea892693601c-image.png

          Watching the stats, the plugin detected that there were some HTTP Api calls which needed a massive amount of time to be loaded...
          0b6d9c16-98dc-403c-bd1b-a5a618fd5fa2-image.png

          It seems that the theme spends a lot of time trying to search new updates every time I load a new page, but something block it... Maybe there's something strange in it?
          It could be the source of the problem?
          This reminds me a thing... when I installed the theme for the first time, on thursday, it was the 5.2.0 version, and despite it was outdated there wasn't any update notification available...
          Now the theme is updated but only because I uploaded manually an updated version of the theme.

          Please let me know if this could be useful or if you discovered something new.
          Thank you very much.
          Jacopo

          https://www.jacopofaggian.net

          1 Reply Last reply
          0
          • arminunruhA arminunruh

            mh yea that shouldnt happen!

            can you send your

            • website address
            • /wp-admin/ username and password
            • webhost control panel

            and a link to this topic to info@laytheme.com?

            jacopoeffeJ Offline
            jacopoeffeJ Offline
            jacopoeffe
            wrote on last edited by
            #5

            @arminunruh new update:
            the hosting provider told me this:

            I verified that the server can't reach the address for the api call kernl.us
            The limitation is not due to our server, is due to kernl.us server that refuse calls from our server.
            We suggest to ask to the server developer so he could unlock your website to receive updates.

            Any thoughts?
            Is really this connection issue the cause of the wp-admin slowness?

            Thank you very much.
            Jacopo

            https://www.jacopofaggian.net

            1 Reply Last reply
            0
            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by
              #6

              yea man we fixed it! aha

              somehow kernl blocked your webhost or the other way around

              1 Reply Last reply
              0
              • R Offline
                R Offline
                Remco van Dun
                wrote on last edited by
                #7

                I seem to be experiencing something similar with rest api error in the site health status? The notification has since been removed over there but still experiencing slow loading times or freezes. I will email you my information.

                1 Reply Last reply
                0
                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #8

                  ok! did u send the information already? i didnt get anything

                  1 Reply Last reply
                  0
                  Reply
                  • Reply as topic
                  Log in to reply
                  • Oldest to Newest
                  • Newest to Oldest
                  • Most Votes


                  I also code custom websites or custom Lay features.
                  šŸ’æ Email me here: šŸ’æ
                  info@laytheme.com

                  Before you post:
                  1. When using a WordPress Cache plugin, disable it or clear your cache.
                  2. Update Lay Theme and all Lay Theme Addons
                  3. Disable all Plugins
                  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                  This often solves issues you might run into

                  When you post:
                  1. Post a link to where the problem is
                  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                  Online Users
                  H
                  henrinternet
                  A
                  alasdair17
                  Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
                  laytheme.com
                  • Login

                  • Don't have an account? Register

                  • Login or register to search.
                  • First post
                    Last post
                  0
                  • Recent
                  • Tags
                  • Popular
                  • Users
                  • Search