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    • D
      DLB last edited by

      Hey Armin,

      I‘ve just upgraded to Lay v5.3.6, for a site I’m working on.

      When I attempt to edit an existing thumbnail grid within the gridder, by double-clicking, it doesn’t allow me to, see this video I’ve made demonstrating the issue – https://we.tl/t-y8H9dS02BC

      As you can see, I can’t access the layout settings for the thumbnail grid.
      Also, it doesn’t allow me to create a new thumbnail grid too!

      For context, I’ve another client site which is still on Lay v5.3.5 and I can access and edit the thumbnail grids without any issues. So I’m wondering if this might be a bug with the new version of Lay?

      Let me know if you need any more info.

      Thanks, D

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      • arminunruh
        arminunruh Global Moderator last edited by

        thats weird!

        can u update lay theme once again now?
        if it doesnt work: can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

        1 Reply Last reply Reply Quote 0
        • D
          DLB last edited by

          I’ve updated to v5.3.8, still having the same issues as noted above.

          I’ll email the details requested.

          1 Reply Last reply Reply Quote 0
          • arminunruh
            arminunruh Global Moderator last edited by

            thanks!

            can u send your ftp login too please? i made a mistake

            1 Reply Last reply Reply Quote 0
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            Post a link to where the problem is if possible, please <3
            I don't answer or check forum DMs, please just post on the forum.
            Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com

            Before you post:

            Use the Search Feature. Maybe there is already a solution to your issue.

            1. Update Lay Theme and all Lay Theme Addons
            2. Disable all Plugins
            3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
            4. When using a WordPress Cache plugin, disable it or clear your cache. Now see if your problem solved itself.
            Go here, see if your problem is listed here:
            Troubleshooting

            When you post:
            1. Post a link to where the problem is
            2. If the problem is difficult to explain, post screenshots / link to a video to explain it

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