Intro option not showing in customize menu
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Re: No intro option in customize menu :(
hi there, for some reason i can't see the intro option in the customize menu. my laytheme is up-to-date and the option is activated. any leads on what should i do regarding this?
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hey can u update lay theme again and see if it works?
if it doesnt:
can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? -
@arminunruh hi thanks for your message. i did update and nothing changed. i re-installed laytheme eslewhere to rebuild the "missing intro feature" website and it's working flawlessly!
( still i'm sending you the detail via email, but i'll replace the site tomorrow, if you can have a quick look thanks, otherwise no worries! ) — thanks a lot! -
the issue was he had a index.html file on the server
I don't answer or check forum DMs, please just post on the forum.
Before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. When using a WordPress Cache plugin, disable it or clear your cache.
Now see if your problem solved itself.
Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it
