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  3. Whole website apart from splash page is blank

Whole website apart from splash page is blank

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  • C Offline
    C Offline
    crli
    wrote on last edited by
    #1

    Hello,

    All pages / content on my website are currently blank - apart from splash page content. I have gone through and updated all plugins, flushed cache, disabled custom code but none of these have seemed to fix the problem so far. Help much appreciated :)

    Cheers,
    Charlie

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      do you have a link?

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      • arminunruhA arminunruh

        do you have a link?

        C Offline
        C Offline
        crli
        wrote on last edited by
        #3

        @arminunruh https://wordpress-255433-2778876.cloudwaysapps.com/home-copy/ - apologies meant to put this in the post

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        • C crli

          @arminunruh https://wordpress-255433-2778876.cloudwaysapps.com/home-copy/ - apologies meant to put this in the post

          C Offline
          C Offline
          crli
          wrote on last edited by
          #4

          @crli same for the home page - get the splash but no content on the click through https://wordpress-255433-2778876.cloudwaysapps.com/

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          • arminunruhA arminunruh

            do you have a link?

            C Offline
            C Offline
            crli
            wrote on last edited by
            #5

            @arminunruh Hi Armin, is there any progress on this one? Website still completely blank at the moment!

            TIA

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            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by
              #6

              can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

              i see this error in the console:
              Uncaught SyntaxError: Bad control character in string literal in JSON at position 37

              maybe there is sth wrong with your project's metadata

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              • arminunruhA arminunruh

                can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                i see this error in the console:
                Uncaught SyntaxError: Bad control character in string literal in JSON at position 37

                maybe there is sth wrong with your project's metadata

                C Offline
                C Offline
                crli
                wrote on last edited by
                #7

                @arminunruh Thanks Armin, I've sent you an email!

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                I also code custom websites or custom Lay features.
                šŸ’æ Email me here: šŸ’æ
                info@laytheme.com

                Before you post:
                1. When using a WordPress Cache plugin, disable it or clear your cache.
                2. Update Lay Theme and all Lay Theme Addons
                3. Disable all Plugins
                4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                This often solves issues you might run into

                When you post:
                1. Post a link to where the problem is
                2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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