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    500 internal error after update - no access to projects, nor adding a new one

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    • H
      hkim83 last edited by

      Hello-

      I can't access to my projects.. tried to add new project page as well but also got the 500 error note.
      Both WP and Lay theme versions are up to date, deleted custom CSS, deactivated plugins - but no luck.

      I just emailed you (to info@laytheme.com) my account info as well in case it is better to check by yourself.

      Thank you!!!! :)

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      • H
        hkim83 last edited by

        Hello,

        I just tried different things and if I turn the WP_DEBUG on, then the error disappears.. as soon as I disable, the error shows up again though..

        Any idea of how to fix?

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        • arminunruh
          arminunruh Global Moderator last edited by

          just took a look, your wordpress installation is corrupted. i think you need to re-install wordpress, cause there were some files there that didnt belong there

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          Post a link to where the problem is if possible, please <3
          I don't answer or check forum DMs, please just post on the forum.
          Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com

          Before you post:

          Use the Search Feature. Maybe there is already a solution to your issue.

          1. Update Lay Theme and all Lay Theme Addons
          2. Disable all Plugins
          3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
          4. When using a WordPress Cache plugin, disable it or clear your cache. Now see if your problem solved itself.
          Go here, see if your problem is listed here:
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          2. If the problem is difficult to explain, post screenshots / link to a video to explain it

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