Skip to content
  • Recent
  • Tags
  • Popular
  • Users
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse

Lay Theme Forum

  1. Home
  2. Bug Reports
  3. Image compression on mobile is way too aggressive

Image compression on mobile is way too aggressive

Scheduled Pinned Locked Moved Bug Reports
48 Posts 3 Posters 1.7k Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • arminunruhA Offline
    arminunruhA Offline
    arminunruh
    Global Moderator
    wrote on last edited by
    #14

    okay i will take a closer look

    1 Reply Last reply
    1
    • arminunruhA arminunruh

      it seems like all of your original images were turned into more compressed versions of your images. i have never seen this happen before.

      maybe it has something to do with this:
      https://wordpress.org/support/topic/bad-experience-33/

      you need to re-upload the images and replace them in your layout

      P Offline
      P Offline
      pavloradich
      wrote on last edited by pavloradich
      #15

      @arminunruh but re-uploading new images doesn’t help. If you login into my website, you will see that any uploaded hi res image instantly turnes into super compressed one even in ‘media folder’. Even before I put it into my layout. I am basically stuck and have no idea what to do.

      Strange enough, some images on desktop are still in good resolution, but on mobile everything got compressed. Maybe it still has something to do with the ‘Never show resized versions’ setting…

      PS. I used Regenerate Thumbnails only after everything went to shit, so I don’t think it was a cause of the problem.

      Thanks a lot! I have no idea who to ask for help if not you

      1 Reply Last reply
      0
      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #16

        i turned off all of your plugins and uploaded an image

        Screenshot 2023-08-09 at 22.01.26.png

        when i right click one of your images, it wants to save it as a webp which is not normal because it is a jpg image

        maybe in your webhost settings there are some image/webp compression settings turned on?

        your htaccess file contained some "ls cache" statements and you had another htaccess file that contained some image

        i uploaded a 3mb jpg file of mine and put the image here:
        https://pavloradich.com/hello-world/

        in the media library it looks correct:
        Screenshot 2023-08-09 at 22.07.52.png

        but on the website it has the wrong filesize, probably because its turned into a webp somehow:
        Screenshot 2023-08-09 at 22.08.14.png

        i know i recommended this plugin:
        https://wordpress.org/plugins/webp-converter-for-media/

        it turns jpgs into webp did you use that?

        can you try to re-upload an image of your frontpage again now and put it on the website and see if it looks better?

        at least the image that i uploaded seems to look fine, whereas many of the original images that you have uploaded seem to have like 90% compression

        P 1 Reply Last reply
        0
        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #17

          so i know you had these 3 active:

          Screenshot 2023-08-09 at 22.12.20.png Screenshot 2023-08-09 at 22.12.30.png

          maybe one of them did this

          but yea nevertheless, jpg images being webp images on your website is fishy, maybe its some setting in your webhost control panel or sth

          oh, in your database i see this:
          Screenshot 2023-08-09 at 22.18.16.png
          Screenshot 2023-08-09 at 22.17.31.png

          so you had the webp converter plugin installed
          when uninstalling it probably didn't revert to using your old/original images

          1 Reply Last reply
          0
          • arminunruhA arminunruh

            i turned off all of your plugins and uploaded an image

            Screenshot 2023-08-09 at 22.01.26.png

            when i right click one of your images, it wants to save it as a webp which is not normal because it is a jpg image

            maybe in your webhost settings there are some image/webp compression settings turned on?

            your htaccess file contained some "ls cache" statements and you had another htaccess file that contained some image

            i uploaded a 3mb jpg file of mine and put the image here:
            https://pavloradich.com/hello-world/

            in the media library it looks correct:
            Screenshot 2023-08-09 at 22.07.52.png

            but on the website it has the wrong filesize, probably because its turned into a webp somehow:
            Screenshot 2023-08-09 at 22.08.14.png

            i know i recommended this plugin:
            https://wordpress.org/plugins/webp-converter-for-media/

            it turns jpgs into webp did you use that?

            can you try to re-upload an image of your frontpage again now and put it on the website and see if it looks better?

            at least the image that i uploaded seems to look fine, whereas many of the original images that you have uploaded seem to have like 90% compression

            P Offline
            P Offline
            pavloradich
            wrote on last edited by pavloradich
            #18

            @arminunruh I didn’t use any of the image compression settings from that plugin (because you need to pay a premium for that, which I didn’t).

            Can the that webp format conversion be reversed back to original?

            Just tried to upload new image — same thing, super compressed :(

            P 1 Reply Last reply
            0
            • P pavloradich

              @arminunruh I didn’t use any of the image compression settings from that plugin (because you need to pay a premium for that, which I didn’t).

              Can the that webp format conversion be reversed back to original?

              Just tried to upload new image — same thing, super compressed :(

              P Offline
              P Offline
              pavloradich
              wrote on last edited by
              #19

              @pavloradich now I deactivated ‘converter for media’. I had no clue I even had that plugin:

              Images still compressed but not renamed anymore

              P 1 Reply Last reply
              0
              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #20

                yea it seems just disabling that plugin doesn't do much, it still loads the webp files

                P 1 Reply Last reply
                0
                • P pavloradich

                  @pavloradich now I deactivated ‘converter for media’. I had no clue I even had that plugin:

                  Images still compressed but not renamed anymore

                  P Offline
                  P Offline
                  pavloradich
                  wrote on last edited by
                  #21
                  This post is deleted!
                  1 Reply Last reply
                  0
                  • arminunruhA Offline
                    arminunruhA Offline
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #22

                    yea im on your website

                    1 Reply Last reply
                    0
                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #23

                      so you also had the litespeed cache plugin enabled i see.
                      it has lots of settings for caching and also image caching and webp images too.

                      my best guess is some caching plugin messed this up and after turning the plugin off its kind of still doing its thing

                      have you looked at your webhost control panel if there are any image / caching settings enabled? look at that

                      1 Reply Last reply
                      0
                      • arminunruhA arminunruh

                        yea it seems just disabling that plugin doesn't do much, it still loads the webp files

                        P Offline
                        P Offline
                        pavloradich
                        wrote on last edited by
                        #24

                        @arminunruh yeah :(

                        are you on my website right now? Asking so we both don’t mess with it

                        1 Reply Last reply
                        0
                        • arminunruhA Offline
                          arminunruhA Offline
                          arminunruh
                          Global Moderator
                          wrote on last edited by
                          #25

                          yea i said yes i am in my post before

                          1 Reply Last reply
                          0
                          • arminunruhA Offline
                            arminunruhA Offline
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #26

                            Screenshot 2023-08-09 at 22.49.26.png

                            ok so i tried everything i could,
                            you can ask your webhost

                            you can write:

                            In chrome, when i open the chrome developer tools, open the network tab and filter for "Images" and show the "Type" tab, I see webp images are loaded instead of jpg images. Why is that? All plugins are disabled.

                            Then see if they can fix it.

                            Also do this:

                            have you looked at your webhost control panel if there are any image / caching settings enabled? look at that

                            1 Reply Last reply
                            0
                            • arminunruhA Offline
                              arminunruhA Offline
                              arminunruh
                              Global Moderator
                              wrote on last edited by
                              #27

                              if you want you can also send the login to your webhost control panel to info@laytheme.com and i can take a look

                              P 1 Reply Last reply
                              0
                              • arminunruhA arminunruh

                                if you want you can also send the login to your webhost control panel to info@laytheme.com and i can take a look

                                P Offline
                                P Offline
                                pavloradich
                                wrote on last edited by
                                #28

                                @arminunruh I can’t give a direct login but it is hosted on hostinger. Maybe you have an experience with that?

                                1 Reply Last reply
                                0
                                • arminunruhA Offline
                                  arminunruhA Offline
                                  arminunruh
                                  Global Moderator
                                  wrote on last edited by
                                  #29

                                  no i dont

                                  P 2 Replies Last reply
                                  0
                                  • arminunruhA arminunruh

                                    no i dont

                                    P Offline
                                    P Offline
                                    pavloradich
                                    wrote on last edited by
                                    #30

                                    @arminunruh I asked my host to have a look at the control panel, since I don’t have an access to that myself.

                                    1 Reply Last reply
                                    0
                                    • arminunruhA arminunruh

                                      no i dont

                                      P Offline
                                      P Offline
                                      pavloradich
                                      wrote on last edited by pavloradich
                                      #31

                                      @arminunruh but I doubt something was done by my host without my permission. Most likely it is some leftovers from one of the updated/half deleted plugin. I remember updating some of them recently, maybe issue started after that.

                                      Shit I feel so helpless with this, since I understand almost nothing in coding. It all worked perfectly like 3 days ago

                                      1 Reply Last reply
                                      0
                                      • arminunruhA Offline
                                        arminunruhA Offline
                                        arminunruh
                                        Global Moderator
                                        wrote on last edited by
                                        #32

                                        i uploaded this image:
                                        https://pavloradich.com/wp-admin/upload.php?item=818

                                        it seems to have a great quality no?

                                        1 Reply Last reply
                                        0
                                        • arminunruhA Offline
                                          arminunruhA Offline
                                          arminunruh
                                          Global Moderator
                                          wrote on last edited by
                                          #33

                                          when i activate the standard theme, it still only loads webp files, so its not a lay theme issue

                                          P 1 Reply Last reply
                                          0
                                          Reply
                                          • Reply as topic
                                          Log in to reply
                                          • Oldest to Newest
                                          • Newest to Oldest
                                          • Most Votes


                                          I also code custom websites or custom Lay features.
                                          💿 Email me here: 💿
                                          info@laytheme.com

                                          Before you post:
                                          1. When using a WordPress Cache plugin, disable it or clear your cache.
                                          2. Update Lay Theme and all Lay Theme Addons
                                          3. Disable all Plugins
                                          4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                                          This often solves issues you might run into

                                          When you post:
                                          1. Post a link to where the problem is
                                          2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                                          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                                          Online Users
                                          Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
                                          laytheme.com
                                          • Login

                                          • Don't have an account? Register

                                          • Login or register to search.
                                          • First post
                                            Last post
                                          0
                                          • Recent
                                          • Tags
                                          • Popular
                                          • Users
                                          • Search