carousel plugin blocks full page

[Daniel1234]

Hello,

since some time the carousel plugin blocks the whole page, as soon as it is deactivated it works again. Does anyone have the same problem?

https://traam.com

Thank you!!

[arminunruh]

hm i cant see a carousel on your website - you may have disabled it

since some time the carousel plugin blocks the whole page, as soon as it is deactivated it works again. Does anyone have the same problem?

do you mean the whole website doesnt show up when you activate the carousel addon?

im impressed with your website!

[Daniel1234]

@arminunruh thanks for the quick reply, my colleague deactivated the plugin yesterday. I just turned it back on and I get the same error again. What could be the source of this error? Thank you I love the simplicity of lay theme!!!

[Daniel1234]

This post is deleted!

[arminunruh]

sorry for the late reply

can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

[arminunruh]

i hope u did all these steps?

1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
   Troubleshooting