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  3. Mobile layout bigger and scrolling disable

Mobile layout bigger and scrolling disable

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  • E Offline
    E Offline
    evey_k
    wrote on last edited by evey_k
    #1

    Hello!

    I have a question and hope someone here in the forum could help me.

    My viewport (on mobile) seems larger and isn't fixed. (attached image)

    Where do i change the mobile, so that it is fixed and not scrollable horizontally?

    Evey

    IMG_3642.PNG

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      there is an error in your javascript
      Screenshot 2023-09-06 at 11.43.28.png

      can you go to lay options → custom css & html
      then click "turn off"

      Screenshot 2023-09-06 at 11.44.14.png

      E 1 Reply Last reply
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      • arminunruhA arminunruh

        there is an error in your javascript
        Screenshot 2023-09-06 at 11.43.28.png

        can you go to lay options → custom css & html
        then click "turn off"

        Screenshot 2023-09-06 at 11.44.14.png

        E Offline
        E Offline
        evey_k
        wrote on last edited by evey_k
        #3

        @arminunruh Hello Armin, thanks for your feedback!

        When i turn off my CSS & HTML, the stylised pointer for my carousel will not work anymore.

        Now, the CSS & HTML is switched off but i don't see any improvement on my mobile viewport width.

        Somehow, i remember when i built my website some years back, i did not have this problem with the mobile viewport width.

        I wonder if it has to do with Laythemes Updates / HTML tech change.

        Additionally, now — my videos on mobile are not playing automatically anymore. This happened about two weeks ago, and i didn't make any change with my settings.

        Could you please help to log in and check these two problems? I really have no idea how i could fix both of these problems since it's really an advanced issue.

        If you agree to this, I can send to you my login info per private message.

        Thanks again for your assistance,
        Evey

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        • E Offline
          E Offline
          evey_k
          wrote on last edited by
          #4

          Here are all my CSS & HTML settings (with errors):
          Screenshot 2023-09-06 at 21.28.51.png Screenshot 2023-09-06 at 21.28.47.png Screenshot 2023-09-06 at 21.28.39.png Screenshot 2023-09-06 at 21.28.33.png Screenshot 2023-09-06 at 21.28.25.png Screenshot 2023-09-06 at 21.28.18.png

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #5

            hello!

            of course let me check! this was just my first guess of why it could not be working

            please send your login as email, not as a forum dm

            can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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            I also code custom websites or custom Lay features.
            šŸ’æ Email me here: šŸ’æ
            info@laytheme.com

            Before you post:
            1. When using a WordPress Cache plugin, disable it or clear your cache.
            2. Update Lay Theme and all Lay Theme Addons
            3. Disable all Plugins
            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

            This often solves issues you might run into

            When you post:
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            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
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