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  3. can't scroll down the main menu page on worpdress 6.4.1

can't scroll down the main menu page on worpdress 6.4.1

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  • arminunruhA Offline
    arminunruhA Offline
    arminunruh
    Global Moderator
    wrote on last edited by
    #13

    https://www.dropbox.com/s/1wr69p5gbi61ecl/Untitled.mov?dl=0

    am i doing it right? it works for me

    T 1 Reply Last reply
    0
    • arminunruhA arminunruh

      https://www.dropbox.com/s/1wr69p5gbi61ecl/Untitled.mov?dl=0

      am i doing it right? it works for me

      T Offline
      T Offline
      TBl
      wrote on last edited by
      #14

      @arminunruh thanks for coming back to me and sorry for claiming! Currently I deactivated the Fullscreen Slider, so the Scrolling would work. I just activated it, so if you try it again, it should show the issue.

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      • T Offline
        T Offline
        TBl
        wrote on last edited by
        #15

        Hi @arminunruh still the same problem on the Website... the scrolling doesn't work when going back to the menu site. And moreover in Google Chrome you can not even click something and the starting page doesn't sho up. It is just a white screen that you have to click on to activate the first page.

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #16

          can you please create record a video of what you do, and upload it to dropbox or wetransfer and post the link here?

          because im not sure i understand the problem

          T 1 Reply Last reply
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          • arminunruhA arminunruh

            can you please create record a video of what you do, and upload it to dropbox or wetransfer and post the link here?

            because im not sure i understand the problem

            T Offline
            T Offline
            TBl
            wrote on last edited by
            #17

            @arminunruh thanks for coming back. I created a video that hopefully makes the issue more clear https://we.tl/t-Dy5TqUHolC
            I go to the website (merzmerz.de), I can click on everything and scroll the pages. When I go to "Projekte", click on a project, scroll through it and then go back to the overview page I can not scroll anymore. That does not concern any of the other pages. It only happens after I was in the project pages. We use Safari and Chrome. With Chrome the website does not load at all.

            Moreover sometimes you can not click on any pages. It just does not work. I don't know if all of this is an issue of Lay Theme or Wordpress. I hope you can help. Thank you!

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            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by
              #18

              well did you do all of the steps in the blue box to the right?

              T 1 Reply Last reply
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              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #19

                Screenshot 2024-02-22 at 13.55.51.png

                look at the console

                these errors mean some things dont load

                you need to install the plugin simple ssl
                to change all occurences for your urls in your database from http to https
                https://wordpress.org/plugins/really-simple-ssl/

                i cant even click on a menupoint on your website because of this issue

                does that solve the not being able to scroll issue for you?

                T 1 Reply Last reply
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                • arminunruhA arminunruh

                  well did you do all of the steps in the blue box to the right?

                  T Offline
                  T Offline
                  TBl
                  wrote on last edited by TBl
                  #20

                  @arminunruh I am not sure which blue box you mean? The one in your next text #19?

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                  • arminunruhA arminunruh

                    Screenshot 2024-02-22 at 13.55.51.png

                    look at the console

                    these errors mean some things dont load

                    you need to install the plugin simple ssl
                    to change all occurences for your urls in your database from http to https
                    https://wordpress.org/plugins/really-simple-ssl/

                    i cant even click on a menupoint on your website because of this issue

                    does that solve the not being able to scroll issue for you?

                    T Offline
                    T Offline
                    TBl
                    wrote on last edited by
                    #21

                    @arminunruh I installed the plugin now. Do you think the Pro version is needed? Because the not being able to scroll issue is still there.
                    On the dashboard of ssl are some tasks still to do. E.G. 301 .htaccess redirection.

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                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #22

                      can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                      no you dont need the pro version

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                      • arminunruhA Offline
                        arminunruhA Offline
                        arminunruh
                        Global Moderator
                        wrote on last edited by arminunruh
                        #23

                        so i think it was an issue only on safari
                        i guess it had to do with this css:

                        html, body{
                        overscroll-behavior-y: none;
                        }
                        

                        usually this css shouldn't disable scrolling :O
                        but maybe this is an issue in safari at the moment

                        i changed things so this css is only enabled on pages with covers, thats what it was meant for only anyways

                        will be changed with the next update.
                        but not sure if it was really the reason for the bug yet

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