Skip to content
  • Recent
  • Tags
  • Popular
  • Users
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse

Lay Theme Forum

  1. Home
  2. General Discussion
  3. Homepage video on mobile not playing

Homepage video on mobile not playing

Scheduled Pinned Locked Moved General Discussion
10 Posts 3 Posters 208 Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • B Offline
    B Offline
    bishopspider
    wrote on last edited by
    #1

    The video on the mobile homepage of my website wont play, sometimes it does randomly. My website is Aburninghouse.eu

    1 Reply Last reply
    0
    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      yea dont use .mov videos
      use .mp4 files only! u can use the app "handbrake" to convert videos to mp4 for example

      B 1 Reply Last reply
      0
      • B Offline
        B Offline
        bishopspider
        wrote on last edited by
        #3
        This post is deleted!
        1 Reply Last reply
        0
        • arminunruhA arminunruh

          yea dont use .mov videos
          use .mp4 files only! u can use the app "handbrake" to convert videos to mp4 for example

          B Offline
          B Offline
          bishopspider
          wrote on last edited by
          #4

          @arminunruh I converted it to mp4 and updated it but itโ€™s still not playing

          1 Reply Last reply
          0
          • I Offline
            I Offline
            Ingi
            wrote on last edited by
            #5

            How big it is? You can compress it with an app called Handbrake, and also set it to 'web optimized' so it starts playing without being fully loaded

            B 1 Reply Last reply
            0
            • I Ingi

              How big it is? You can compress it with an app called Handbrake, and also set it to 'web optimized' so it starts playing without being fully loaded

              B Offline
              B Offline
              bishopspider
              wrote on last edited by
              #6

              @Ingi @arminunruh it is 1MB, I also made it web-optimized but it is still playing only rarely.

              1 Reply Last reply
              0
              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #7

                hey bishop!

                did you just rename the video from .mov to .mp4, like just changing the file ending?
                or did you properly convert it?

                Screenshot 2023-12-24 at 01.37.57.png

                look its still trying to load .mov files

                Screenshot 2023-12-24 at 01.38.35.png

                in your desktop layout

                1 Reply Last reply
                0
                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #8

                  also its trying to load this file:
                  https://www.aburninghouse.eu/wp-content/uploads/2023/11/Material_001_baseColor.png

                  which doesn't exist

                  1 Reply Last reply
                  0
                  • B Offline
                    B Offline
                    bishopspider
                    wrote on last edited by
                    #9

                    @arminunruh the desktop videos load fine but on mobile is the problem, the video I have for the mobile home is a true .mp4 though

                    1 Reply Last reply
                    0
                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #10

                      the issue was low power mode was enabled on his iphone

                      1 Reply Last reply
                      0
                      Reply
                      • Reply as topic
                      Log in to reply
                      • Oldest to Newest
                      • Newest to Oldest
                      • Most Votes


                      I also code custom websites or custom Lay features.
                      ๐Ÿ’ฟ Email me here: ๐Ÿ’ฟ
                      info@laytheme.com

                      Before you post:
                      1. When using a WordPress Cache plugin, disable it or clear your cache.
                      2. Update Lay Theme and all Lay Theme Addons
                      3. Disable all Plugins
                      4. Go to Lay Options โ†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                      This often solves issues you might run into

                      When you post:
                      1. Post a link to where the problem is
                      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                      Online Users
                      Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
                      laytheme.com
                      • Login

                      • Don't have an account? Register

                      • Login or register to search.
                      • First post
                        Last post
                      0
                      • Recent
                      • Tags
                      • Popular
                      • Users
                      • Search