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  3. site not loading properly when using VPN

site not loading properly when using VPN

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  • L Offline
    L Offline
    lortnok
    wrote on last edited by
    #1

    Hi there,

    Our site is missing elements such as custom fonts etc and does not load fully. I also get 403 forbidden error for most of the pages when I try to open them.

    This issue only occurs when I am connected to VPN. (proton free)
    That is very far from an ideal experience, it looks like the site is broken.

    I am using cloudflare so I understand that this issue perhaps occurs because of them and not because of Laytheme. Does anyone has a similar problem and might know a solution for this?

    thank you.

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      what is your website address?

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      I also code custom websites or custom Lay features.
      šŸ’æ Email me here: šŸ’æ
      info@laytheme.com

      Before you post:
      1. When using a WordPress Cache plugin, disable it or clear your cache.
      2. Update Lay Theme and all Lay Theme Addons
      3. Disable all Plugins
      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

      This often solves issues you might run into

      When you post:
      1. Post a link to where the problem is
      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
      Online Users
      StridexS
      Stridex
      Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
      laytheme.com
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